ROJAPREETHA ARUMUGAM
Bengaluru
Summary
Quality Assurance engineer with 8 years of experience specializing in manual and automation testing for various projects, such as subscription management and UI testing. Skilled in creating and implementing test plans that ensure high product quality. Strong capabilities in root cause analysis and defect tracking, with a track record of effective collaboration with cross-functional teams. Achievements include developing QA strategies that align with business goals and improve customer satisfaction.
Overview
9
9
years of professional experience
Work History
Quality Assurance Engineer (Ebooks Payment)
Amazon Development centre
Chennai
01.2023 - Current
- Owned end-to-end QA for AMEX enablement in Mexico across ALC/eBooks, covering functional, non-functional, and accounting validations; resolved fraud-state blockers and secured UAT sign-off through proactive issue investigation.
- Led test planning and Cypress automation (58+ cases) for Reward Points UX change across regions (US, JP, Business, Prime); quickly ramped up on new tools and delivered execution with quality service associate team collaboration.
- Defined and executed parallel test strategy for Buy Box UI experiments across global marketplaces; trained QSA team, collaborated with Away teams as its related to detail page of amazon, and uncovered key CX blockers pre-launch.
- Revamped legacy regression test suite of payments, reducing redundant/unsupported cases from 227 to ~90; drove cross-QAE/QSA alignment, test case clean-up, and automation ID migration for smooth execution and reporting.
- Demonstrated ownership in managing QA workflows across Amex, Buy Box, and PACB projects; independently drove testing across teams and secured all required sign-offs pre-launch.
- Investigated deep accounting and fraud-state scenarios involving vendor types, charge fails, and backend flows; resolved ambiguity through close coordination with accounting and payments teams.
- Initiated automation for AMEX Ebooks/KU checkout, Reward Points, and Pay Balance Removal; drove test design and framework adoption across manual and automated coverage.
- Led India payments compliance testing strategy across backend systems; created detailed test plans, coordinated with component owners, and tracked regulatory risk mitigation.
- Resolved blockers and drove test execution for Amazon Pay Balance removal project; delivered KT to QSA team, raised key issues early, and ensured readiness for launch.
- Led the migration of purchase workflow integration tests, leveraging AI tools to streamline and accelerate the process for over 200+ client use cases by effectively crafting and optimizing prompts for automation.
Quality Assurance Engineer (Amazon Academy)
Amazon Development centre
Chennai
05.2021 - 01.2023
- Executed QA sign-off for multiple Recorded Video launches across web and mobile platforms.
- Designed and executed over 25 test cases, resolving ingestion ambiguities and identifying seven critical bugs.
- Delivered comprehensive test plans for functional and non-functional testing, reporting 49 bugs, including 12 blockers.
- Reviewed more than 25 code submissions to enhance test coverage and mitigate UI issues.
- Managed release escalations by enforcing content validations and prioritizing test scope for monthly app releases.
Quality Assurance Engineer (E-Magazines Team)
Amazon Development centre
Chennai
01.2017 - 01.2021
- Served as quality assurance engineer for newsstand feature and magazine content in Kindle application.
- Executed functional and non-functional testing on monthly over-the-air updates and new Fire OS device launches.
- Conducted API testing to ensure quality of subscription management APIs and print magazines revamp project.
- Led four quality service associates by developing strategic approaches to achieve monthly QA sign-offs.
- Reduced quality service associate count from four to two through strategic re-evaluation of existing processes.
- Delivered multiple projects from planning to customer handoff, including magazines content deprecation and seller payment accounting project.
- Developed service-level automation for delivery management services of newsstand content and fulfillment services.
Quality Assurance Engineer – Intern
Amazon Development centre
Chennai
06.2016 - 06.2017
- Validated functional and non-functional aspects of Kindle app download page across 14 marketplaces in multiple languages and formats.
- Executed test plan sign-off for quality assurance of Kindle app download page.
- Assessed Thank You page widget for series books in four distinct marketplaces.
- Completed test plan validation and sign-off for various functionalities.
Education
Bachelor of Technology - Information Technology
Karpagam College of Engineering
01.2017
Skills
- Testing strategy and planning
- Agile methodology
- Functional and non-functional testing
- API testing and automation
- Bug tracking
- Cross-functional collaboration
- Risk assessment
- Test automation frameworks
- Software development lifecycle (SDLC)
- Problem solving
Accomplishments
Collaborated with the developer during a hackathon and won for building and validating a ML-powered grocery purchase feature that links recipe/DIY article content to product selection and payment flow; ensured accuracy in article fetching, placement, and seamless checkout integration.
STRENGTHS
- Communication: Effectively raise the bugs and follow up till the closure by acting as a bridge between the product and development team from the customer point of view.
- Strategy and Planning: As a responsible owner for the Newsstand Updates in kindle Application.Used to plan and strategies the multiple sign off’s effectively based on the new features and deliveries it on time by coordinating with quality associates.
- Ownership: Used to exhibit ownership from design phase by bringing up the testing assumptions/difficulties clearly from the design phase and then after the implementation will drive the testing cycles and escalate the issues from the customer point and delivers the project.
Personal Information
Skills
- Training and mentoring
- Integration testing
- Multitasking
Timeline
Quality Assurance Engineer (Ebooks Payment)
Amazon Development centre
01.2023 - Current
Quality Assurance Engineer (Amazon Academy)
Amazon Development centre
05.2021 - 01.2023
Quality Assurance Engineer (E-Magazines Team)
Amazon Development centre
01.2017 - 01.2021
Quality Assurance Engineer – Intern
Amazon Development centre
06.2016 - 06.2017
Bachelor of Technology - Information Technology
Karpagam College of Engineering
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