Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
ROMAN  MUSHTAQ

ROMAN MUSHTAQ

Store Operations Management
Srinagar

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Committed to driving store performance and ensuring customer satisfaction through effective management.

Overview

4
4
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Store Manager

OLA Electric Pvt Ltd.
12.2023 - Current

1. Manage daily store operations to ensure
smooth and efficient functioning.
- Maintain store standards and ensure
compliance with company policies and
procedures.
-Oversee inventory management, including
stock levels, ordering, and merchandising.

2. Sales and Customer Service:
-Drive sales performance to meet and exceed
targets.
-Develop and implement sales strategies and
promotional activities.
-Ensure high levels of customer satisfaction
through excellent service.
-Handle customer inquiries, complaints, and
feedback promptly and professionally


Team Management:

Recruit, train, and supervise store staff.
Foster a positive and productive work environment.

environment.
- Conduct performance reviews and provide ongoing coaching and development.

Store Associate

Honda Motor Co
03.2022 - 10.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

BSC Information Technology - Information And Communication Technology

Islamia College of Science And Commerce
Srinagar, India
04.2001 -

Skills

Team Building, Training & Development, MotivationScheduling & DelegationConflict Resolution & Performance ManagementHiring & Staff Retention

Certification

One Year Certification course in Busy & Tally

Interests

Travelling

Reading books

Cricket

Photography

Timeline

Store Manager

OLA Electric Pvt Ltd.
12.2023 - Current

One Year Certification course in Busy & Tally

07-2023

Store Associate

Honda Motor Co
03.2022 - 10.2023

One Year Diploma in Computer Software Applications

07-2020

BSC Information Technology - Information And Communication Technology

Islamia College of Science And Commerce
04.2001 -
ROMAN MUSHTAQStore Operations Management