Romesh Jain

Key Responsibility Areas:

• ERP Implementation and Maintenance:Assist in deploying, updating, and configuring ERP systems like Odoo.
  Monitor system performance and resolve issues to ensure seamless operations.
  
• Resource Management:Successfully managed over 500+ resources, ensuring optimal allocation and productivity.
  
• ERP Operations Management:Handled ERP operations for 100+ projects, including project details, leave management, project releases, and project status tracking.
  
• Odoo ERP Implementation:Led end-to-end Odoo ERP implementations, tailoring solutions to meet client requirements.
  
• Administrative Support:Provided comprehensive administrative support to management, streamlining operations and enhancing efficiency.
  
• Project Delivery Management:Ensured the timely and successful delivery of multiple projects by coordinating with stakeholders and addressing challenges proactively.
  
• Data Management:Ensured data accuracy, security, and proper backups, while analyzing ERP data to generate actionable insights.
  
• Process Optimization:Identified opportunities for automation and process improvement, customizing ERP modules for organizational needs.
  
• Team Leadership:Demonstrated strong leadership abilities, guiding teams to achieve organizational objectives.
  
• Compliance and Reporting:Ensured adherence to company policies and regulatory standards while preparing reports on ERP performance.
  
• Troubleshooting and Vendor Coordination:Addressed system issues promptly and worked with vendors for updates, patches, and support.
  

Key Responsibility Areas:

• Production Management:Plan, organize, and oversee the manufacturing processes to ensure efficient production.
  Monitor production schedules to meet deadlines and quality standards.
  
• Team Leadership:Lead and manage a team of supervisors, operators, and other staff members.
  Provide training, motivation, and performance evaluations to maintain high productivity.
  
• Resource Allocation:Optimize the use of resources, including raw materials, equipment, and manpower.
  Manage procurement and inventory to avoid production delays.
  
• Quality Control:Ensure products meet quality standards and specifications.
  Implement quality assurance programs and address defects or inconsistencies.
  
• Safety and Compliance:Enforce workplace safety protocols and ensure compliance with regulations.
  Conduct safety drills and provide training to employees on equipment usage.
  
• Process Improvement:Identify opportunities for improving production processes and reducing costs.
  Implement lean manufacturing techniques or automation where feasible.
  
• Coordination:Collaborate with other departments such as procurement, sales, and logistics.
  Communicate with clients or stakeholders regarding production progress and issues.
  
• Budget Management:Develop and manage budgets for production and maintenance.
  Track expenses and ensure cost efficiency without compromising quality.
  
• Troubleshooting:Resolve operational issues promptly to avoid delays or disruptions.
  Address equipment malfunctions with the maintenance team.
  
• Reporting:Prepare and present reports on production, inventory, and overall performance to senior management.
  

Key Responsibility Areas:

• System Maintenance:Monitor and maintain the organization's computer systems and networks.
  Perform regular system updates and backups.
  
• Data Management:Manage electronic data processing tasks, including data entry, storage, and retrieval.
  Ensure data integrity and security across systems.
  
• Software Support:Provide technical support for software applications used by the organization.
  Assist in the installation and configuration of software and hardware.
  
• Report Generation:Generate and distribute reports based on organizational requirements.
  Analyze data to provide actionable insights to management.
  
• Troubleshooting:Diagnose and resolve technical issues related to hardware, software, and networks.
  Coordinate with IT teams for escalated issues.
  
• ERP Support:Assist in ERP implementation and maintenance tasks.
  Train users on ERP functionalities and resolve user issues.
  
• Coordination with Departments:Collaborate with other departments to understand their EDP requirements.
  Ensure smooth data flow and communication between systems.
  
• Documentation:Maintain detailed documentation of processes, configurations, and changes.
  
• Compliance:Ensure adherence to data protection and IT security standards.
  

Key Responsibility Areas:

• Team Leadership: Led a team of 3-4 accounts professionals, ensuring efficient collaboration and task execution.
• Purchase Management: Oversaw and managed purchase-related accounting tasks and documentation.
• Sales Accounting: Handled sales records, reconciliations, and ensured accurate reporting.
• Credit and Debit Notes: Processed and maintained records for credit and debit notes in a timely manner.
• Return Material Invoices: Managed the creation and reconciliation of return material invoices.
• Service Material Invoices: Prepared and verified service material invoices for accuracy and compliance.

Key Responsibilities:

• Monitoring the quality of customer call conversations to ensure high standards.
• Evaluating employees' communication skills for improvement and effectiveness.
• Ensuring employees adhere to the provided call scripts during customer interactions.
• Verifying that appropriate solutions are delivered to meet customer requirements.
• Guiding employees on the optimal time allocation for each customer call to maintain efficiency.