Romia Pal
Dombivili
Summary
To give my maximum potential in a challenging and dynamic environment, with an opportunity of working with a diverse group of people and enhancing my professional skills for my career growth.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Business Analyst I
Teleperformance
Thane
11.2023 - Current
- Created detailed reports to support decision-making processes.
- Updated reports for manager, including MIS, attendance, APR, scorecard, and incentives, to support informed decision-making.
- Generated and managed multiple reports in Excel using formulas, pivot tables, and charts for accurate data analysis.
- Oversaw Management Information System activities to enhance operational efficiency.
MIS - Executive
Rebel Foods Pvt. Ltd.
Nahur
04.2019 - 11.2022
- Ensure deliverables (Daily, Weekly & Monthly MIS Reports) are prepared to satisfy the project requirements cost and schedule.
- Updated all reports for the manager, including MIS and financial reconciliation reports.
- Generated and managed multiple reports in Excel, utilising formulae, pivot tables, and charts to ensure timely and accurate data representation.
- Demonstrated proficiency in MS Excel, utilising tools such as Vlookup and pivot tables to analyse data. (Formatting, Vlookup, Hlookup, Reverse Vlookup, Pivot Table, Count Function, Sum Function, Quicksight, Data Analysis, Data Validation)
- Oversaw administration and facilities management, ensuring smooth operational functionality across the company.
- Coordinated communication with dealers, suppliers, and vendors to streamline procurement processes.
- Planned and prepared monthly financial reports for office infrastructure and facilities, liaising with various departmental authorities to ensure accuracy and compliance.
CSA
Tata Business Support Service
Thane
08.2017 - 04.2019
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Problem solving - Resolved issues promptly to minimise disruption and maintain workflow.
- Collaborated with team members to achieve shared goals and objectives. - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
- Facilitated open communication with team members to foster collaboration. - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
- Reviewed processes to identify quality improvement opportunities and enhance efficiency. - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Education
BCOM -
Manipal University
Jaipur01-2025
Higher Secondary Certificate (HSC) -
New English High School and Jr. College
Ulhasnagar2014
Secondary School Certificate (SSC) -
New English High School and Jr. College
Ulhasnagar2012
Skills
- Microsoft Excel and Google Sheets
- Data analysis and visualization
- Dashboard creation and reporting
- Python programming
- Problem solving and business analysis
- Power BI
Languages
English
Hindi
Marathi
Bengali
Hobbies and Interests
- Dancing
- Listening songs
- Internet Surfing
Disclaimer
I hereby declare that the above stated information is true to the best of my knowledge and belief.
Timeline
Business Analyst I
Teleperformance
11.2023 - Current
MIS - Executive
Rebel Foods Pvt. Ltd.
04.2019 - 11.2022
CSA
Tata Business Support Service
08.2017 - 04.2019
BCOM -
Manipal University
Higher Secondary Certificate (HSC) -
New English High School and Jr. College
Secondary School Certificate (SSC) -
New English High School and Jr. College