Romil Jain
Gurgaon
Summary
Dynamic Senior Zonal Manager at Infoedge India Limited with a proven track record in business growth and retention. Expert in sales pipeline management, I successfully elevated operational efficiency and achieved 100% sales targets. Adept at relationship building, I fostered strategic alliances that drove significant revenue increases.
Overview
14
14
years of professional experience
Work History
Senior Zonal Manager
Infoedge India Limited
Gurgaon
06.2025 - Current
- Led regional teams to boost customer engagement and satisfaction through strategic initiatives.
- Developed strategic plans to elevate operational efficiency across locations.
- Coordinated training sessions to strengthen staff product knowledge and skills.
- Analyzed market trends to guide business strategies and decisions.
- Cultivated stakeholder relationships for collaborative projects.
- Implemented performance metrics to evaluate team productivity and effectiveness.
- Resolved customer complaints efficiently by coordinating with relevant departments.
- Identified growth opportunities by assessing competitor activities in the zone.
National Account Manager
One97 Communication Limited
Noida
03.2018 - 06.2025
- Managed utility and apartment bill payment category P&L, led supply side, managed business operations.
- Led initiatives to turn category profitable at a transaction level.
- Led EDC sales and Payment gateway solution sales for utility and apartments category.
- Managed strategic alliances at CXO-BU Head level with 50+ National Key Healthcare Brands like Apollo, Medplus, Guardian, Max Group, Fortis, Vijaya Diagnostics, CloudNine etc.
- Responsible for managing annual Gross Merchandise Volume of 1200 crore + INR across India.
- Delivered INR150 Lakhs of additional revenue from cross-selling products such as loyalty, gift vouchers, and advertisements to leading retailers.
- Achieved 100% Target for Sale of Business Solutions, Onboarding Enterprises, Revenue generation, and maintaining portfolio with zero delinquency.
- Increased revenue and GMV MoM by 15% through onboarding merchants on CRM Solution and EDC.
- Worked closely with the Product and Tech Team to develop customized solutions for enterprise merchants.
- Coordinated cross-functionally with Finance, Legal, and Ops Team for seamless onboarding and efficient account management.
- Awarded with 'Rockstar' multiple times in team.
National Sales Manager
Rivigo Services Pvt. Ltd.
Gurgaon
02.2017 - 01.2018
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Analyzed market trends to identify potential opportunities for growth.
- Maintained accurate records of all client contacts, orders, payments.
- Resolved customer complaints in a timely manner by providing satisfactory solutions.
- Established KPI targets for individual team members as well as overall team performance.
- Monitored competitors' activities and adjusted pricing accordingly.
Key Accounts Manager
Shadowfax Technologies Pvt. Ltd.
Bengaluru
09.2015 - 02.2017
- New Merchant onboarding and generating revenue with MoM growth.
- Managing relations with Level 1, 2 hierarchy; Single POC handling escalations.
- Understanding of business issues of client and coming up with solutions.
- Lead generation for new merchant acquisition through various sources.
- Taking clients' requests and translating them into what a project needs to achieve results.
- Monthly PPT hand out to client and call to understand any issue, initiatives.
Channel Sales Officer
Nestle India Limited
Pathankot
01.2014 - 09.2015
- Handled reverse logistics for Maggi noodle during the Maggi fiasco.
- Achieved monthly, quarterly and annual targets for the area of operations in terms of channels and distributors in consultation with FSM and RSM.
- Managing and monitoring budgets for effective and optimal utilization.
- Ensure product availability at all relevant channels through the distributor's sales force.
- Help Distributors to manage business profitably and monitor the progress.
- Ensure market hygiene.
Assistant Manager
Infoedge India Limited
Noida
12.2011 - 01.2014
- Develop new business opportunities by selling online property-based solutions.
- Developing constructive and cooperative working relationships with promoters, builders, real estate agents, brokers, etc., and maintaining them over time.
- Maximized profitable volume growth, market share, and client preference in the assigned market.
Education
MBA - Marketing And Operations
IILM University
GurgaonBachelor of Science - Information Technology
Jiwaji University
GwaliorSkills
- Business Growth & Retention
- Sales Pipeline Management
- Sales Presentations
- Multitasking
- Progress Reporting
- Relationship Building
- Team Collaboration
Languages
- English
- Punjabi
- Hindi, First Language
- English, C2 Proficient
- Punjabi, B1 Intermediate
Timeline
Senior Zonal Manager
Infoedge India Limited
06.2025 - Current
National Account Manager
One97 Communication Limited
03.2018 - 06.2025
National Sales Manager
Rivigo Services Pvt. Ltd.
02.2017 - 01.2018
Key Accounts Manager
Shadowfax Technologies Pvt. Ltd.
09.2015 - 02.2017
Channel Sales Officer
Nestle India Limited
01.2014 - 09.2015
Assistant Manager
Infoedge India Limited
12.2011 - 01.2014
MBA - Marketing And Operations
IILM University
Bachelor of Science - Information Technology
Jiwaji University