RONA OJULU
Indianapolis
Summary
Holds a bachelor’s degree in organizational leadership & supervision and a certificate in human resource management from Indiana University - Purdue University Indianapolis (IUPUI). A motivated quick learner, and a great team player with excellent interpersonal and communication skills and continuous improvement mindset, customer service, and strong organizational skills, looking for an opportunity to expand my knowledge within human resources, management, customer services, or any other related field.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Amazon
09.2019 - Current
- Packages products for customers following the company’s standards
- Ensures a goal of up to 820 daily orders is met in a timely manner
- While working under pressure, ensures the orders are accurately processed
- Communicates with managers and other associates to solve any problem that may occur
Internship – Front Desk Clerk
Ivy Tech Career Office
01.2022 - 05.2022
- Managed appointments for academic advisors with students
- Provided excellent customer service to students and staff members
- Maintained a high level of confidentiality with respect to students
- Provided consistent accurate information to all stakeholders
Cashier, Customer Service
Supremacy
06.2017 - 10.2018
- Provided excellent customer service while working with a team of 6-7 to complete daily operations
- Made sure orders were correct and addressed customers’ concerns
- Handled cash and ensured the register was reconciled by the end of the day
Education
Bachelor of Science - Organizational Leadership & Supervision
Indiana University - Purdue University Indianapolis
08.2024
Associate of Science - Business Administration
Ivy Tech Community College
12.2022
Certificate - Human Resource
06.2022
Skills
- Customer Service
- Detailed-oriented
- Time Management
- Microsoft Office
- Critical Thinking and problem solving
- Teamwork
Timeline
Internship – Front Desk Clerk
Ivy Tech Career Office
01.2022 - 05.2022
Fulfillment Associate
Amazon
09.2019 - Current
Cashier, Customer Service
Supremacy
06.2017 - 10.2018
Associate of Science - Business Administration
Ivy Tech Community College
Certificate - Human Resource
Bachelor of Science - Organizational Leadership & Supervision
Indiana University - Purdue University Indianapolis
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