Hiral Shah
Mumbai
Summary
Be an instrumental part of a winning team with an outstanding career which offers a rewarding work environment and will fully utilise my work and enhance my management skill.
Overview
17
17
years of professional experience
Work History
Underwriting Consultant
Go Digit
Mumbai
01.2026 - Current
- Make a decision to accept, modify or reject an insurance application after scrutiny of all required documents and studies regarding the risk involved.
- Collected and assessed accurate information to determine acceptable risk for potential clients' policies.
- Evaluated term and saving policies against company underwriting standards to ensure compliance and risk assessment.
- Handled underwriting queries from clients and agents, providing clarity and assistance to facilitate informed decision-making.
- Reviewed and audited financial and operational data to ensure compliance and accuracy.
- Process revivals and conduct revival hindsighting.
Underwriting Consultant
Edelweiss Life Insurance
Mumbai
01.2022 - 12.2025
- Make a decision to accept, modify or reject an insurance application after scrutiny of all required documents and studies regarding the risk involved.
- Collected and assessed accurate information to evaluate potential clients and determine acceptable risk for policies.
- Evaluated term and saving policies against company's underwriting standards to ensure compliance.
- Reviewed and audited data to ensure accuracy and compliance with company standards.
- Handled underwriting queries, delivering clear and accurate information to stakeholders to facilitate informed decision-making.
- Processed policy revivals and conducted analysis of past revival cases.
Retainer
HDFC Life
Mumbai
10.2020 - 01.2022
- Assessed and determined outcome of insurance applications by thoroughly reviewing all pertinent documents and risk assessments.
- Collected and analysed accurate information to evaluate potential clients and establish acceptable risk levels for policies.
- Evaluated policies against company's underwriting standards to ensure compliance and mitigate risk.
Travel Consultant
Travel Trio
Mumbai
07.2018 - 03.2020
- Handled international and domestic ticketing, ensuring compliance with regulations and client preferences.
- Managing the whole client travel portfolio.
- Engaged in customer service and support, resolving inquiries and enhancing client satisfaction.
- Provided ticketing services for corporate offices to streamline travel arrangements.
- Interacted with and handled clients directly including Camlin, Dlink and Emkay.
- Handling visa processing.
- Interaction with customers directly.
- Assisted in back office operations, supporting various administrative tasks.
Travel Consultant
Gilpin Tours and Travels
Mumbai
06.2013 - 11.2014
- Delivered ticketing services to corporate offices, ensuring timely and accurate travel arrangements.
- Handling international & domestic ticketing.
- Providing visa guidance.
- Facilitated direct communication with customers to identify and meet their travel needs.
- Addressed customer inquiries and resolved issues, enhancing overall satisfaction.
- Handled clients directly including Marriott.
- Assisted in back-office operations to ensure smooth workflow.
Ticketing Executive
Cox and Kings
Mumbai
09.2009 - 11.2012
- Managed international and domestic ticketing operations.
- Delivered comprehensive ticketing services to corporate offices.
- Facilitated customer service and support to enhance client satisfaction.
- Interaction with customers directly.
- Handled clients directly including Vodafone, ICICI and Alok Industries.
- Providing visa guidance.
- Assisted with administrative tasks in back office operations.
Education
IATA Certified -
ITC
Mumbai09-2009
Bachelor in Science - Microbiology
Mumbai University
Mumbai04-2009
Skills
- Attention to detail
- Analytical thinking
- Customer service excellence
- Ability to work independently with no supervision
- Effective time management
- Ability to multitask
- Flexibility and adaptability
- Excellent communication skills
- Stakeholder engagement
- Motivated professional
- Fast learner
Timeline
Underwriting Consultant
Go Digit
01.2026 - Current
Underwriting Consultant
Edelweiss Life Insurance
01.2022 - 12.2025
Retainer
HDFC Life
10.2020 - 01.2022
Travel Consultant
Travel Trio
07.2018 - 03.2020
Travel Consultant
Gilpin Tours and Travels
06.2013 - 11.2014
Ticketing Executive
Cox and Kings
09.2009 - 11.2012
IATA Certified -
ITC
Bachelor in Science - Microbiology
Mumbai University