Imran Bashir Shah
Senior Sales Engineer
Navi Mumbai,Maharashtra
Summary
Dynamic and results-driven Senior Sales Engineer Consultant with over 20 years of experience in electrical systems, smart metering solutions, and technical sales across the Southeast US. Proven ability to build lasting client relationships, streamline sales operations, and lead technical demonstrations for SaaS and hardware integrations. Strong background in commercial negotiations, project coordination, and business development.
Overview
27
27
years of professional experience
8
8
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Senior Sales Engineer Consultant
EIG (a HUBBELL Group Company)
04.2010 - Current
- Coordinate sales of heavy-duty electric meters, switchgear, and construction materials across the US Southeast.
- Develop and deliver technical presentations to demonstrate product benefits and value.
- Pursue new prospects, negotiate contracts, and finalize purchase packages.
- Handle sourcing, procurement, cost evaluation, and budget compliance.
- Maintain customer relationships, prepare monthly forecasts, and generate client quotations.
- Provide technical post-sales support to ensure high client satisfaction.
- Lead regional demo efforts for EiG SaaS products, guiding integration and upselling to existing clients.
- Increased sales revenue by identifying new market opportunities and implementing targeted sales strategies.
- Developed strong client relationships for long-term business growth and customer satisfaction.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Provided exceptional customer service throughout the entire sales cycle, resulting in increased client retention rates.
- Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
- Added 50+ big accounts to the sales pipeline annually.
- Achieved a growth of 30% in the Southeast region in the last 3 years
- Increased overall sales in the Southeast region.
- Secured key Utilities and C&I sales for the Southeast region.
Senior Technical Support Officer
Convergys India Services
Mumbai
01.2006 - 03.2010
- Delivered technical support and retention services for Optus, Australia.
- Assisted in the analysis and launch of new internet products across regions.
Technical / Sales Engineer
Wipro
10.2005 - 12.2005
- Provided technical support and up-selling of MSN Internet products to US-based clients.
Customer Care Officer (Collections)
Zenta Limited
06.2005 - 09.2005
- Managed third-party collections process for AMEX Credit Card (USA).
Project Sales Coordinator
M/s Regal Builders & Developers
Mumbai
07.1998 - 02.2005
- Prepared client quotations and monthly sales forecasts.
- Managed procurement and bid evaluation for construction materials.
Education
Master of Business Administration (MBA) - Business Process Management, Sales Management
Albedo School of Business Management
Kochi, KL 08.2013 - 06.2015
High School Diploma -
TSIT
Hubli, KA 08.1995 - 05.1999
High School Diploma -
M.H.S.S. Polytechnic
Mumbai, MH 03.1993 - 04.1995
Secondary School Certificate (SSC) -
Mumbai Board
Mumbai, MH 06.1992 - 03.1993
Skills
- Smart Metering & Smart Grid Technologies
- Electrical Systems & Switchgear Sales
- SaaS-based Energy Management Solutions
- Technical Sales & Consulting
- Bid Evaluation & Procurement
- Product Demonstrations & Training
- Sales Forecasting & CRM Management
- Contract Negotiation & Closing
- Strategic Prospecting & Lead Qualification
- Client Relationship Management & Retention
- Post-Sales Technical Support & Solution
- Product Upselling & Cross-Selling
- One-line Diagram Interpretation
- AutoCAD & Technical Documentation
- Team Collaboration & Stakeholder Communication
- Industry networking
- Product demonstration
- Lead prospecting
- Territory management
- Account management
Certification
Diploma in AutoCAD, Catel Computers, Mumbai, MH
Timeline
Master of Business Administration (MBA) - Business Process Management, Sales Management
Albedo School of Business Management
08.2013 - 06.2015
Senior Sales Engineer Consultant
EIG (a HUBBELL Group Company)
04.2010 - Current
Senior Technical Support Officer
Convergys India Services
01.2006 - 03.2010
Technical / Sales Engineer
Wipro
10.2005 - 12.2005
Customer Care Officer (Collections)
Zenta Limited
06.2005 - 09.2005
Project Sales Coordinator
M/s Regal Builders & Developers
07.1998 - 02.2005
High School Diploma -
TSIT
08.1995 - 05.1999
High School Diploma -
M.H.S.S. Polytechnic
03.1993 - 04.1995
Secondary School Certificate (SSC) -
Mumbai Board
06.1992 - 03.1993
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