RONITH BABU

Work cross-functionally to become adept and establish a rapport with logistics specialists, planners,
and/or schedulers.
Dealing with customer enquiries and educating them on the services provided
Active conversations with customers on understanding their goods levels and helping with a provisional
quote and transport dates
Collaborate with other departments to integrate logistics with business systems or processes, such as
customer sales, order management, and accounting.
On-site visit to customers' places which involves goods verification, price negotiations, thorough
process walkthrough of transport and/or warehousing, and thereby gaining customers’ confidence.
Brainstorm and recommend optimal transportation modes, routing, equipment, or frequency.
Liaise with customers and the transport fleet to ensure packing, shipping, and advance invoice
collection.
Throughout the journey engage with customers to provide status updates and address any other
concerns that arise.
Adhering to customer ownership and ensuring the shipment is delivered on time and in a diligent
manner.

Asked customers questions to determine, verify and solve common problems.

Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.

Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of
participants, and resolution of any problems that arise.
Inspect event facilities to ensure that they conform to customer requirements.
Organize registration of event participants.
Meet with sponsors and organizing committees to plan scope and format of events, to establish and
monitor budgets, or to review administrative procedures and event progress.
Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
Maintain records of event aspects, including financial details.
Direct administrative details such as financial operations, dissemination of promotional materials, and
responses to inquiries.
Design and implement efforts to publicize events and promote sponsorships

Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.

Met with customers to discuss service needs and develop effective and practical solutions.