Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
CustomerServiceRepresentative
RONNIE  PAUL

RONNIE PAUL

Finance , Sales And Account Manager , Supervisor And Computer Operator
Chandigarh,CH

Summary

Hard-working Supervisor with [Number] years of experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in [Area of expertise] concepts and best practice strategies. Results-oriented supervisor with over [Number] years of experience as successful [Job Title]. Dedicated to driving satisfaction through leadership of effective customer-focused teams. Excellent attention to detail proven to reach and exceed aggressive sales and customer retention goals. Quick-thinking with 14 years of experience guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Strategic Supervisor with expertise prioritizing projects, planing workflow and managing employees to achieve operational goals. Resourceful individual with [Number] years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision making skills. Influential Supervisor with exemplary track record of cultivating talent and directing cohesive and focused teams. Skilled at establishing and maintaining strategic business relationships to generate essential business opportunities. Adept in building cross-functional staff, demonstrating exceptional communication skills and making critical decisions during challenges. Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Lead Manager and driving force ensuring customer satisfaction. Manage activities during entire customer lifecycle including, acquisition, retention and support. Work directly with cross-functional teams including product, marketing, finance and operations. Contribute to continuous process improvement to meet goals. Dedicated Supervisor with track record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor with in-depth knowledge of productivity strategies and ability to control expenses to deliver projects within budget. Highly committed professional with track record of reducing operating costs with maximum productivity.

Overview

3
3
Languages
3
3
years of post-secondary education
21
21
years of professional experience

Work History

Supervisor

Machine India Company
Panchkula, Haryana
12.2019 - Current
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Audited and documented all processes and procedures for new accounts department.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Tracked and prepared [Timeframe] reports of sales goals for [Product or Service] to management.
  • Prepared and managed work schedules, vacation and sick time accurately on timely basis.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Repaired [Type] equipment to keep jobs moving smoothly, informing [Type] department of major machinery failures.
  • Monitored workshop work flow for [Number] employees.

Supervisor and Finance Manager

Machine India Company
PANCHKULA, HARYANA
10.2006 - 11.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Measured team performance and reported metrics to leadership team members.

FINANCE MANAGER

SELF EMPLOYED NUTRITION RETAILER
MOHALI, MOHALI
08.2004 - 05.2013
  • Produced [Type] reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Protected company assets with strategic risk management approaches.
  • Strengthened [Type] and [Type] operations by proactively managing and optimizing [Type] operations.
  • Created documents to display financial reports and data using MS OFFICE.
  • Created organizational structures to improve accounting and finance functions.
  • Decreased monthly expenditures through effectively reviewing documents and identifying problem areas.
  • Increased revenue by assisting with operations management, including sales and marketing efforts.
  • Used MS OFFICE to prepare monthly reconciliation of bank accounts and take corrective actions on deviations.

Education

BSC COMPUTER SCIENCE - COMPUTERS ,PHYSICS, MATHS

Government Model School 46
Chandigarh
05.2003 - 07.2006

Skills

Strategic Planning

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Software

MS OFFICE

C

C

JAVA

HTML

MS DOS

ORACLE

Interests

PLAYING SPORTS

Timeline

Supervisor

Machine India Company
12.2019 - Current

Supervisor and Finance Manager

Machine India Company
10.2006 - 11.2017

FINANCE MANAGER

SELF EMPLOYED NUTRITION RETAILER
08.2004 - 05.2013

BSC COMPUTER SCIENCE - COMPUTERS ,PHYSICS, MATHS

Government Model School 46
05.2003 - 07.2006
RONNIE PAULFinance , Sales And Account Manager , Supervisor And Computer Operator