Rony Joy
Kochi
Summary
Analytical and detail-oriented Data Analyst with hands-on experience in data cleaning, visualization, statistical analysis, and predictive modeling. Skilled in Python, SQL, Tableau, and Excel for transforming raw data into actionable insights. Proven track record in building dashboards, KPI reports, and predictive models to drive business decisions. Strong collaborator with a passion for leveraging data to improve operational efficiency, revenue forecasting, and performance tracking.
Overview
5
5
years of professional experience
Work History
Mortgage Loan Closer
Auctor Business Solutions
08.2023 - Current
- Managed end-to-end loan closing for high-volume portfolios, maintaining a 98% error-free rate.
- Ensured compliance and timeliness by coordinating with stakeholders including borrowers, lenders, and legal teams.
- Performed quality control on financial documents, enhancing operational accuracy and minimizing risk.
- Applied revenue operations practices by streamlining document review processes and supporting revenue cycle efficiency.
- Maintained detailed reports and dashboards to monitor closing timelines and performance metrics.
Data Science Intern
Innomatics Research Lab
02.2023 - 06.2023
- Built data-driven web applications using Flask, HTML, CSS, and Python to support business solutions.
- Conducted data analysis and modeling for churn prediction and sentiment analysis projects aligned with revenue growth strategies.
- Created dashboards and visualizations (Tableau, Plotly) to support KPI reporting and pipeline forecasting.
Customer Support Associate
Sutherland Global Services
09.2020 - 12.2020
- Served as a chat support agent for the client on order status questions and account/product inquiries.
- Provide customers with product and service information.
- Escalate/Transfer or referrals to other departments as appropriate.
Education
IBM Certified Data Science -
Innomatics Research Lab
Hyderabad01-2023
Bachelor's - Renewable Energy
St Albert's College
Ernakulam05-2020
Plus Two - Computer Science
St Augustine HSS
Aroor01-2017
S.S.L.C. -
St Dominic's E.M.H.S
Ernakulam01-2015
Skills
- Database management
- Churn prediction
- Python programming
- Problem solving
- Quality control
- Document management
- Attention to detail
- Effective communication
Websites
Projects
Healthcare Chatbot Application (Python, Flask, NLP, Rasa) Diabetes Prediction Application (Python, Flask) Web Scraping (Python) on Car price Analysis using Cars24 website. Flask Web Application (URL shortener app, Regex clone app, Note taking app). Created a Web Application using Streamlit. Machine Learning Classification based Project on Customer Churn Prediction. NLP - Sentiment Analysis Solar Energy Monitoring System (Python) under the guidance of Renq Power Solutions, Ernakulam (11/01/19 - 01/31/20).
Languages
- English
- Malayalam
Personal Information
- Gender: Male
- Marital Status: Single
Timeline
Mortgage Loan Closer
Auctor Business Solutions
08.2023 - Current
Data Science Intern
Innomatics Research Lab
02.2023 - 06.2023
Customer Support Associate
Sutherland Global Services
09.2020 - 12.2020
IBM Certified Data Science -
Innomatics Research Lab
Bachelor's - Renewable Energy
St Albert's College
Plus Two - Computer Science
St Augustine HSS
S.S.L.C. -
St Dominic's E.M.H.S
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