Summary
Overview
Work History
Education
Skills
Accomplishments
About me
Certification
Languages
References
Timeline
BusinessDevelopmentManager
Roobesh Kumar

Roobesh Kumar

Tamil Nadu

Summary

Dynamic Fintech Director with a proven track record of addressing customer pain points through Innovative technology solutions. Highly skilled in creating scalable & optimized product portfolios that drive impactful results. Extensive background encompassing Management Consulting,Business Consulting,Product Management,Product Marketing,Engineering,Strategy,Global Partnerships & Alliances.Recognized for the ability to grow software product portfolios from millions to billions in revenue by prioritizing customer satisfaction. Committed to continuous improvement & learning and making high-Quality decisions .Skilled at leading and developing top-tier teams to achieve exceptional results.

Seeking challenging opportunities in Sales,Business Development,Global Partnerships & Alliances,Strategy,Client Service Delivery ,Management & Business Consulting.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director - Branding & Partnerships/ Head of Strategy & Business Analysis

Macro Global
TamilNadu
03.2020 - Current
  • Identify and research potential partners in alignment with the company's strategic goals and target markets.
  • Recruited new partners by attending industry events or leveraging referrals from current contacts.
  • Develop and maintain relationships with existing partners, including regular communication and joint business planning.
  • Negotiate and finalize partnership agreements, ensuring they meet legal requirements and company standards.
  • Collaborate with cross-functional teams to develop and execute partnership strategies, including marketing, sales, product development, and customer service.
  • Coordinate with partners to launch co-marketing campaigns, events, or promotions that drive mutual growth and brand awareness.
  • Monitor and analyze partnership performance metrics, providing regular reports to senior management on the progress and impact of partnerships.
  • Manage conflict resolution and problem-solving with partners when challenges or disagreements arise.
  • Facilitate knowledge sharing and best practices between partners and the company to foster a collaborative environment.
  • Stay abreast of industry trends, competitive landscape, and partnership opportunities that could enhance the company's offerings.
  • Lead internal training sessions to ensure that the sales and customer-facing teams understand the value and details of partner offerings.
  • Optimize and streamline partnership processes to improve efficiency and effectiveness.
  • Advocate for partner needs within the company, working to ensure that partner feedback is incorporated into product development and service improvements.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Collected and analyzed market research data for use in forecasting.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Delivered marketing strategy updates to upper-level management.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Managed budgeting and financial planning processes for the organization.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Analyzed data to inform decision-making and strategic direction.
  • Coordinated with regulatory bodies to ensure compliance
  • Led change management efforts to adapt to market shifts and organizational needs.
  • Managed annual budgeting process, including forecasting and financial planning.

Sr. Consultant - Management & Business Consulting (Advisory Services)

Cognizant-IFC World Bank
TamilNadu
05.2019 - 01.2020
  • Provided support in the development of project plans, budgets, timelines, resources.
  • Implemented changes to optimize operational efficiency and reduce costs.
  • Supported the implementation of new applications by providing training materials and end-user support.
  • Reviewed existing systems processes to ensure compliance standards
  • Evaluated the effectiveness of new systems by conducting user acceptance testing.
  • Developed business cases and identified potential areas for process improvement.
  • Conducted gap analyses to identify discrepancies between current and desired performance levels.
  • Created reports, dashboards, presentations, and other documents to present findings to stakeholders.
  • Documented functional requirements for software projects based on user stories or use cases.
  • Facilitated meetings with stakeholders across multiple departments to discuss best practices.
  • Coordinated activities across multiple departments such as finance, HR and operations.
  • Managed relationships with external vendors and suppliers for services related to assigned projects.
  • Collaborated with IT teams on system design specifications and implementation strategies.
  • Conducted post-implementation reviews to assess whether objectives were achieved or not.
  • Gathered feedback from users regarding their experience using the application and systems.
  • Identified and documented customer requirements through interviews, workshops and surveys.
  • Performed research on industry trends, competitor analysis, market opportunities.
  • Developed detailed workflows outlining how a process should be completed step-by-step.
  • Assisted in developing test scenarios and test cases to validate accuracy of system functionality.
  • Monitored progress against milestones and deliverables outlined in project plans and trackers.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Managed requirements traceability information and tracked requirements status throughout the project.
  • Managed and led meetings and workshops with multiple departments to solidify requirements.
  • Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
  • Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
  • Defined business requirements and reported them back to stakeholders.
  • Assessed programs to identify risks or problems to determine appropriate responses.

Sr. Consultant - Management & Business Consulting (Advisory Services)

Cognizant-Dexia Bank
Paris
10.2018 - 04.2019
  • Advised executives on strategic decisions related to mergers and acquisitions or market expansion efforts.
  • Optimized resources allocation by assessing current utilization levels versus projected demand.
  • Conducted interviews with key stakeholders to understand business needs and objectives.
  • Drafted policies and procedures that promote adherence to standards across all departments.
  • Developed presentations for executive level audiences that effectively communicate complex concepts.
  • Facilitated workshops with stakeholders from various departments or divisions.
  • Identified areas of risk within existing operations and devised mitigation strategies.
  • Developed financial models to assess the cost-benefit of proposed strategies.
  • Assisted in the development of performance metrics that measure progress against goals.
  • Trained personnel on new procedures related to projects undertaken.
  • Monitored project progress against timelines, budgets, and objectives.
  • Presented project results to internal teams and external clients in a clear, concise manner.
  • Researched industry best practices to inform decision making around proposed solutions.
  • Created detailed reports outlining findings and recommendations for senior management review.
  • Provided strategic guidance on organizational design, process improvement, and change management initiatives.
  • Analyzed customer feedback surveys to uncover areas for improvement in operational efficiency.
  • Gathered and analyzed data to identify trends, opportunities, and potential solutions.
  • Negotiated contracts with vendors and suppliers while protecting the interests of the organization.
  • Coordinated activities between multiple vendors and suppliers while ensuring compliance with regulations.
  • Collaborated with cross-functional teams to develop comprehensive action plans for implementation of new processes or systems.
  • Researched and led investigations into various areas to drive improvements and devise new processes.
  • Built strong business consulting relationships within assigned accounts to maintain consistency in planning and implementation of high-value solutions.
  • Delivered broad range of specialized business consulting and re-engineering services and solutions to address and eliminate complex business challenges.
  • Researched best practices in the field of business consulting to inform decision making processes.
  • Administered broad range of specialized business consulting and re-engineering services and solutions to meet complex business challenges.
  • Assessed the impacts of business initiatives on financial performance indicators.
  • Attended conferences and seminars related to small business banking topics in order to stay current with industry trends.

Sr. Consultant - Management & Business Consulting (Advisory Services)

JPMorgan Chase
Newyork & Delaware
03.2017 - 09.2018
  • Advised executives on strategic decisions related to mergers and acquisitions or market expansion efforts.
  • Optimized resources allocation by assessing current utilization levels versus projected demand.
  • Conducted interviews with key stakeholders to understand business needs and objectives.
  • Drafted policies and procedures that promote adherence to standards across all departments.
  • Developed presentations for executive level audiences that effectively communicate complex concepts.
  • Facilitated workshops with stakeholders from various departments or divisions.
  • Identified areas of risk within existing operations and devised mitigation strategies.
  • Developed financial models to assess the cost-benefit of proposed strategies.
  • Assisted in the development of performance metrics that measure progress against goals.
  • Trained personnel on new procedures related to projects undertaken.
  • Monitored project progress against timelines, budgets, and objectives.
  • Presented project results to internal teams and external clients in a clear, concise manner.
  • Researched industry best practices to inform decision making around proposed solutions.
  • Created detailed reports outlining findings and recommendations for senior management review.
  • Provided strategic guidance on organizational design, process improvement, and change management initiatives.
  • Analyzed customer feedback surveys to uncover areas for improvement in operational efficiency.
  • Gathered and analyzed data to identify trends, opportunities, and potential solutions.
  • Negotiated contracts with vendors and suppliers while protecting the interests of the organization.
  • Coordinated activities between multiple vendors and suppliers while ensuring compliance with regulations.
  • Collaborated with cross-functional teams to develop comprehensive action plans for implementation of new processes or systems.
  • Researched and led investigations into various areas to drive improvements and devise new processes.
  • Built strong business consulting relationships within assigned accounts to maintain consistency in planning and implementation of high-value solutions.
  • Delivered broad range of specialized business consulting and re-engineering services and solutions to address and eliminate complex business challenges.
  • Researched best practices in the field of business consulting to inform decision making processes.
  • Administered broad range of specialized business consulting and re-engineering services and solutions to meet complex business challenges.
  • Assessed the impacts of business initiatives on financial performance indicators.
  • Attended conferences and seminars related to small business banking topics in order to stay current with industry trends.

Sr. Consultant - Management & Business Consulting (Advisory Services)

Ameriprise Financial Services
Minneapolis
05.2016 - 02.2017
  • Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
  • Defined business requirements and reported them back to stakeholders.
  • Mapped and documented interfaces between legacy and new systems.
  • Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
  • Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
  • Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
  • Created, analyzed, and validated detailed functional specifications.
  • Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
  • Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
  • Conducted in-depth analyses on potential risks, impacts of new legislation or potential economic factors related to financial activities.
  • Acquired risk-related data from external and internal resources.
  • Analyzed areas of potential risk to assets, earning capacity and organizational success.
  • Documented and reported on key risks and recommended mitigation strategies.
  • Consulted industry publications and reviewed best practices to implement newest statistical models and techniques.
  • Reviewed existing processes and documented findings in order to recommend improvements.
  • Developed risk management strategies to identify, assess, and mitigate risks associated with business operations.

Sr. Consultant - Management & Business Consulting (Advisory Services)

BB&T Capital Markets
Raleigh
01.2015 - 04.2015
  • Reviewed all deliverables prior to release ensuring accuracy, completeness, quality assurance standards are met.
  • Partnered with senior executives to identify key performance indicators for measuring success.
  • Coordinated internal resources and third parties and vendors for the flawless execution of projects.
  • Prepared comprehensive project status updates including risks, issues, timeline changes.
  • Facilitated workshops with stakeholders to review current procedures and develop new processes.
  • Established strong working relationships with both internal teams as well as external vendors and clients.

Sr. Consultant - Business Consulting - Business Analysis (COE)

Citi Bank
TamilNadu
10.2013 - 12.2014
  • Developed detailed project plans and timelines to ensure successful completion of projects.
  • Monitored progress of ongoing projects to ensure objectives were met within specified time frames.
  • Collaborated with cross-functional teams throughout the organization to ensure alignment of objectives.
  • Provided strategic guidance to clients on best practices for business operations.
  • Provided technical advice to support implementation of new initiatives or programs.
  • Supported the sales team by providing technical expertise in pre-sales activities such as product demonstrations or proposal writing.
  • Facilitated workshops with stakeholders to review current procedures and develop new processes.
  • Reviewed all deliverables prior to release ensuring accuracy, completeness, quality assurance standards are met.
  • Created reports, presentations and other documents to share findings with management team.
  • Identified areas of improvement within existing processes and systems and recommended changes accordingly.
  • Coordinated internal resources and third parties and vendors for the flawless execution of projects.
  • Managed multiple client engagements simultaneously while adhering to tight deadlines.
  • Worked closely with stakeholders to identify business issues.
  • Analyzed key performance indicators to identify effective strategies.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Business Analyst Manager

Royal Bank of Scotland
10.2011 - 01.2013
  • Assisted users in defining their reporting needs by creating mock-ups of proposed reports and dashboards using design tools.
  • Participated in system design reviews, user acceptance testing and other quality assurance activities.
  • Prepared detailed reports on project status, results, risks and milestones achieved.
  • Facilitated workshops with stakeholders to define scope, objectives and business rules.
  • Developed process maps, data flow diagrams and use cases to document functional specifications.
  • Conducted interviews with key stakeholders to identify current processes and uncover opportunities for improvement.
  • Performed cost benefit analyses for proposed projects including ROI calculations.
  • Analyzed business requirements and identified potential solutions.
  • Developed training materials for end users on how to use newly implemented systems.
  • Provided guidance on best practices related to business analysis techniques such as process mapping, gap analysis and root cause analysis.
  • Identified system integration points between various internal applications used across different departments.
  • Developed test scenarios based on functional requirements documents.
  • Performed data validation against source systems prior to loading into target applications.
  • Managed vendor relationships throughout the course of a project lifecycle from initiation through closeout.
  • Created project plans and coordinated activities of cross-functional teams involved in the development of new systems or changes to existing ones.
  • Actively participated in change management initiatives involving multiple stakeholders from various parts of the organization.

Senior Business Analyst

Standard Chartered Bank
05.2009 - 08.2011
  • Provided support in the development of project plans, budgets, timelines, resources.
  • Implemented changes to optimize operational efficiency and reduce costs.
  • Supported the implementation of new applications by providing training materials and end-user support.
  • Reviewed existing systems processes to ensure compliance standards
  • Evaluated the effectiveness of new systems by conducting user acceptance testing.
  • Developed business cases and identified potential areas for process improvement.
  • Conducted gap analyses to identify discrepancies between current and desired performance levels.
  • Created reports, dashboards, presentations, and other documents to present findings to stakeholders.
  • Documented functional requirements for software projects based on user stories or use cases.
  • Facilitated meetings with stakeholders across multiple departments to discuss best practices.
  • Coordinated activities across multiple departments such as finance, HR and operations.
  • Managed relationships with external vendors and suppliers for services related to assigned projects.
  • Collaborated with IT teams on system design specifications and implementation strategies.
  • Conducted post-implementation reviews to assess whether objectives were achieved or not.
  • Gathered feedback from users regarding their experience using the application and systems.
  • Identified and documented customer requirements through interviews, workshops and surveys.
  • Performed research on industry trends, competitor analysis, market opportunities.
  • Developed detailed workflows outlining how a process should be completed step-by-step.
  • Assisted in developing test scenarios and test cases to validate accuracy of system functionality.
  • Monitored progress against milestones and deliverables outlined in project plans and trackers.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Managed requirements traceability information and tracked requirements status throughout the project.
  • Managed and led meetings and workshops with multiple departments to solidify requirements.
  • Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
  • Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
  • Defined business requirements and reported them back to stakeholders.
  • Assessed programs to identify risks or problems to determine appropriate responses.

Business Analyst

Ultimate Software
06.2006 - 04.2009
  • Provided support in the development of project plans, budgets, timelines, resources.
  • Implemented changes to optimize operational efficiency and reduce costs.
  • Supported the implementation of new applications by providing training materials and end-user support.
  • Reviewed existing systems processes to ensure compliance standards
  • Evaluated the effectiveness of new systems by conducting user acceptance testing.
  • Developed business cases and identified potential areas for process improvement.
  • Conducted gap analyses to identify discrepancies between current and desired performance levels.
  • Created reports, dashboards, presentations, and other documents to present findings to stakeholders.
  • Documented functional requirements for software projects based on user stories or use cases.
  • Facilitated meetings with stakeholders across multiple departments to discuss best practices.
  • Coordinated activities across multiple departments such as finance, HR and operations.
  • Managed relationships with external vendors and suppliers for services related to assigned projects.
  • Collaborated with IT teams on system design specifications and implementation strategies.
  • Conducted post-implementation reviews to assess whether objectives were achieved or not.
  • Gathered feedback from users regarding their experience using the application and systems.
  • Identified and documented customer requirements through interviews, workshops and surveys.
  • Performed research on industry trends, competitor analysis, market opportunities.
  • Developed detailed workflows outlining how a process should be completed step-by-step.
  • Assisted in developing test scenarios and test cases to validate accuracy of system functionality.
  • Monitored progress against milestones and deliverables outlined in project plans and trackers.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Managed requirements traceability information and tracked requirements status throughout the project.
  • Managed and led meetings and workshops with multiple departments to solidify requirements.
  • Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
  • Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
  • Defined business requirements and reported them back to stakeholders.
  • Assessed programs to identify risks or problems to determine appropriate responses.

Education

B. Tech Information Technology -

Anna University

Skills

  • Payments
  • Business Development
  • Strategic Partnerships & Strategic Accounts
  • Business Process Management (BPM)
  • Pre-Sales
  • Customer Satisfaction (CSAT)
  • Regulatory Compliance
  • Business Strategy
  • Executive Visibility
  • Business-to-Business (B2B)
  • Governance, Risk Management, and Compliance (GRC)
  • Managed Services
  • Mitigation Strategies
  • Standards(ISO/GDPR/SOC) Compliance
  • Partnership Development and Management
  • Negotiation and Contract Management
  • Business Development
  • Market Research and Analysis
  • Financial Analysis and Forecasting
  • Project & Program Management
  • Data Analysis and Reporting
  • CRM and Relationship Management
  • Presentation and Communication
  • Relationship Building and Networking
  • Strategic Thinking and Planning
  • Communication and Interpersonal Skills
  • Collaboration and Teamwork
  • Adaptability and Flexibility
  • Time Management and Organization
  • Leadership and Influencing
  • Analytical and Data-driven
  • Customer Focus and Client Management
  • Emotional Intelligence and Empathy
  • Networking and Relationship Building
  • Problem Solving and Decision Making

Accomplishments

  • Accomplished Partnerships with a robust history of forging high-impact strategic alliances and driving substantial growth metrics, including a 40% Client expansion and a 25% increase in sales revenue through innovative co-marketing initiatives. Expert in cultivating and executing partnership strategies that have secured key industry influencers, enhanced New market penetration by 30%, and delivered a 20% uplift in annual revenue . Adept at leveraging analytical acumen to refine partnership evaluation processes, resulting in a 30% improvement in ROI, while implementing systems that elevate partner relations and joint business success.
  • 2021-2022 - Orchestrated a strategic partnership with a leading software providers(ISV,SI,Resellers), resulting in a product integration that boosted the company's client base by 30% within the first year. -Negotiated exclusive co-marketing initiatives that increased brand visibility and contributed to a 20% uplift in overall sales revenue. -Implemented a partner relationship management system that improved communication efficiency by 35%, enabling more effective joint business planning and collaboration.
  • 2022-2023-Successfully identified and secured a high-value partnership with a key ISV,SI,Resellers, leading to a 20% increase in market penetration in previously untapped regions. -Developed a comprehensive partner training program that enhanced partner product knowledge, resulting in a 20% increase in cross-sell opportunities and a 15% improvement in customer satisfaction scores. -Managed the end-to-end coordination of a multinational promotional event with multiple partners, driving a 15% increase in lead generation compared to previous events.
  • 2023-24- Led the negotiation and closure of a complex partnership deal with New & Existing Clients, which expanded the company's distribution channels and increased annual revenue by 20%. -Initiated and maintained a strategic alliance that resulted in the co-development of a new service offering, leading to a 50% increase in service adoption among existing customers. -Analyzed and revamped the partnership evaluation process, introducing performance metrics that led to a 30% improvement in partnership ROI and a more streamlined partner portfolio.

About me

My personal and professional experience have taught me the following about myself:
· I put the customer at the centre of all that I do.

· I excel at the execution of any big ideas with given constraints.

· I can align, lead & grow world-class product teams from any given levels.

· I love to win but helping the team win gives me great triumph.

· I sound more Biz & Exec.

· I exhibit great motivational narratives.

· The buck always stops with me.

· I educate, refine and drive myself to be a better person.

· I am constantly learning because I never settle.

· I focus on making high-quality decisions.

· I enjoy travelling and exploring new places & new food.

Certification

  • ISO Certification
  • Scrum Master

Languages

English
First Language

References

References available upon request.

Timeline

Director - Branding & Partnerships/ Head of Strategy & Business Analysis

Macro Global
03.2020 - Current

Sr. Consultant - Management & Business Consulting (Advisory Services)

Cognizant-IFC World Bank
05.2019 - 01.2020

Sr. Consultant - Management & Business Consulting (Advisory Services)

Cognizant-Dexia Bank
10.2018 - 04.2019

Sr. Consultant - Management & Business Consulting (Advisory Services)

JPMorgan Chase
03.2017 - 09.2018

Sr. Consultant - Management & Business Consulting (Advisory Services)

Ameriprise Financial Services
05.2016 - 02.2017

Sr. Consultant - Management & Business Consulting (Advisory Services)

BB&T Capital Markets
01.2015 - 04.2015

Sr. Consultant - Business Consulting - Business Analysis (COE)

Citi Bank
10.2013 - 12.2014

Business Analyst Manager

Royal Bank of Scotland
10.2011 - 01.2013

Senior Business Analyst

Standard Chartered Bank
05.2009 - 08.2011

Business Analyst

Ultimate Software
06.2006 - 04.2009

B. Tech Information Technology -

Anna University
Roobesh Kumar