Roopa M
Bangalore
Summary
PROCESS EXECUTIVE
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
PROCESS EXCECUTIVE - ASSISTANT ACCOUNTANT
Infosys BPM Ltd, Clint: Ernst & Young. (MENA)
07.2023 - Current
- RAMP AWAEDS: Employee of the Quarter 1&2
Q1:Individual extra miler award
Q2:Individual extra miler award - Maintain a thorough understanding of Concur travel and expense tool stay abreast of industry trends and best practices related to expense management.
- Auditing & Processing of expense reports submitted by employees, ensuring the policy compliance.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Conducted root cause analyses to identify underlying issues affecting process performance, enabling targeted solutions that addressed core problems rather than symptoms alone.
- Review and make recommendations on travel and expense policies and procedures.
Support operations by analyzing and resolving escalated back-office issues related to travel and expense applications. - Review, prioritize, analyze, document and effectively resolve complicated, confidential and/or highly sensitive travel and expense issues.
- Learn new process and changes in processes and apply them to the tasks and update the process documents.
- Plan, execute and follow up the day to day delivery of activities.
Follow up with employees for documentation, revision, approval & submission of business trip statements. - Responding to inquiries: Addressing customer inquiries and providing information about products, services, orders or company policies via various communication channels like email, call and chat.
- Meet professional obligations through efficient work habits such as, Meeting deadlines, honoring schedules, coordinating resources and meeting in an effective and timely manner, and demonstrating respect for others.
Education
S.S.L.C -
Government High School Sirivara Ballari
2014
MBA -
Institute of Excellence in Management Science
2022
BCom -
SSA First Grade College Ballari
2019
PUC -
Government Ex -Municipal PU College Ballari
2016
Skills
- Good knoeledge in Concur Tool
- Effective Communication
- Process improvement
- Good at MS excel/ppt skills
- Time Management abilities
- problem solving & decision making
Languages
English
Hindi
Kannada
Telugu
Personal Information
- Father's Name: Moolemane Veerabhadrappa (Late)
- Mother's Name: Deviramma. M
- Date of Birth: 10/06/98
- Nationality: Indian
- Marital Status: Single
Disclaimer
In the view of above, I hope an opportunity to serve your esteemed organization. I shall declare that the information given above is true and correct to the best of my knowledge and belief.
Timeline
PROCESS EXCECUTIVE - ASSISTANT ACCOUNTANT
Infosys BPM Ltd, Clint: Ernst & Young. (MENA)
07.2023 - Current
S.S.L.C -
Government High School Sirivara Ballari
MBA -
Institute of Excellence in Management Science
BCom -
SSA First Grade College Ballari
PUC -
Government Ex -Municipal PU College Ballari
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