Roopa Prakash
Senior Manager
Bangalore,KA
Summary
Experienced professional with over a decade of expertise in education, admissions, and business development. Specializing in client relationship management, strategic enrollment initiatives, and stakeholder engagement. Skilled at driving admissions growth through targeted outreach, nurturing partnerships, and delivering exceptional applicant experiences. Proven ability to align institutional goals with market trends, ensuring sustainable growth in competitive environments. Recognized for adaptability and cross-sector experience in creating impactful strategies for student acquisition and retention.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
2
2
Languages
Work History
Regional Manager
Infinity Learn By Sri Chaitanya
02.2025 - Current
- Drove regional growth by executing strategic business plans, boosting market share and profitability.
- Achieved ₹25L in the first month by closing two major school deals and upselling IIT Foundation programs.
- Managed key school accounts, coordinated cross-functional teams to ensure smooth service delivery.
- Led student-parent orientations to increase enrollments and trained teachers to drive learning outcomes.
- Expanded presence through market research, partnerships, and new school launches.
Senior Manager Admissions Outreach
ALLIANCE UNIVERSITY
06.2023 - 09.2024
- Spearheaded strategic outreach initiatives to enhance institutional visibility and collaborate with key partners, aligning outreach efforts with business objectives.
- Led lead generation efforts through industry events and partnerships, significantly expanding the university's network and client base.
- Developed and implemented customer engagement strategies, boosting lead-to-enrollment conversions by 25% for the Executive Post Graduate Diploma in Management (EPGDM) program.
- Managed marketing and communications, ensuring alignment with the university's brand positioning to reinforce its market presence.
- Crafted and executed marketing strategies to enhance brand visibility, positioning the university competitively in the education market.
LD head Trainer
90+ My Tuition App (Daskalos Virtual Academy Pvt Ltd)
09.2021 - 07.2022
- Led end-to-end training program development and delivery across India and the Middle East, aligning content with business goals to boost team performance.
- Designed and implemented dynamic training schedules using performance analytics to close skill gaps and drive continuous improvement.
- Developed sales enablement strategies, tailoring content to seasonal trends and market shifts to maximize sales growth.
- Promoted a high-performance culture through product knowledge, customer engagement, and consultative selling techniques.
- Championed continuous learning through self-directed development programs and innovative, interactive training methods.
- Partnered with department heads to conduct skills gap analysis and deploy targeted learning initiatives.
- Maintained detailed training records, monitored progress, and provided actionable feedback for ongoing employee development.
Assistant Manager
Extramarks Education India Pvt LTD
08.2020 - 08.2021
- Managed a high-performing team, consistently achieving and exceeding revenue targets through strategic client acquisition, retention, and cross-selling initiatives.
- Strengthened customer relationships to drive renewals and upselling, resulting in significant growth in repeat business and overall revenue.
- Developed and executed targeted strategies to optimize order fulfillment, improve operational efficiency, and enhance team productivity by 40.
- Conducted regular performance analysis and training sessions to upskill team members, ensuring alignment with organizational goals and improving customer satisfaction rates.
- Ranked among top 5 AMs Pan India consistently for Q4 2020 and Q1 2021.
Territory Manager
Ebix Smartclass Pvt. Ltd
02.2020 - 08.2020
- Developed and maintained relationships with educational institutions, driving revenue growth and expanding market presence through targeted outreach.
- Organized and facilitated seminars and training programs, exceeding revenue targets and achieving significant market penetration.
- Facilitated seminars and training programs to meet the distinct needs of teachers and management, achieving revenue of 45 Lakhs INR against the target of 15 lakhs INR in Q2 of FY2020-21 during the pandemic.
Sr. Business Development Executive
Deeksha Learning (Ace Creative Learning Pvt. Ltd)
10.2016 - 01.2019
- Consistently achieved and exceeded sales and enrollment targets by managing high volumes of academic counseling sessions and guiding students through a seamless enrollment process.
- Played a key role in developing and implementing strategic initiatives to address service gaps, leading to enhanced program delivery and increased student satisfaction.
- Built strong relationships with parents, students, and educators, leveraging trust and rapport to drive referral enrollments and repeat business.
- Collaborated with cross-functional teams to design and execute targeted outreach campaigns, increasing lead generation and market penetration in competitive regions.
- Instrumental in organizing and managing on-campus events, workshops, and information sessions, which contributed to a significant rise in student acquisition.
- Recognized for exceptional performance by securing the 3rd rank among 200 Business Development Executives company-wide, earning a qualification for an international trip to Bali.
- Demonstrated adaptability by tailoring solutions to meet diverse academic and career aspirations of students, ensuring a personalized approach to admissions counseling.
Senior Academic Counselor
Excel Business Academy
03.2010 - 04.2012
- Managed sales and administrative tasks, driving performance through targeted counseling and conversion strategies.
- Promoted as Sr. Counselor by accomplishing set target of 115 percent with average ticket size of 3.5lakh.
- Monitoring calls and walk-in register to understand and analyze admin related queries for future reference.
Education
Bachelor of commerce -
SJR College, Bangalore University
Bengaluru, KarnatakaSkills
Salesforce platform expertise
Proficient in Leadsquared CRM
Team development
Strategic account management
Sales skills enhancement
Sales process optimization
Timeline
Regional Manager
Infinity Learn By Sri Chaitanya
02.2025 - Current
Senior Manager Admissions Outreach
ALLIANCE UNIVERSITY
06.2023 - 09.2024
LD head Trainer
90+ My Tuition App (Daskalos Virtual Academy Pvt Ltd)
09.2021 - 07.2022
Assistant Manager
Extramarks Education India Pvt LTD
08.2020 - 08.2021
Territory Manager
Ebix Smartclass Pvt. Ltd
02.2020 - 08.2020
Sr. Business Development Executive
Deeksha Learning (Ace Creative Learning Pvt. Ltd)
10.2016 - 01.2019
Senior Academic Counselor
Excel Business Academy
03.2010 - 04.2012
Bachelor of commerce -
SJR College, Bangalore University