Inside Sales Analyst specializing in market trend analysis and ROI-focused strategies. Demonstrated success in driving revenue growth through consultative selling and strategic upselling techniques.
Overview
8
8
years of professional experience
Work History
Inside Sales Analyst
Accenture
02.2023 - Current
Managed a portfolio of 320+ existing Google Ads accounts per quarter, focusing on account growth, retention, and adoption across U.S. SMB clients.
Made 30–40 outbound calls and 20+ follow-up emails daily, scheduling 12–15 strategic video meetings per week.
Conducted consultative reviews with C-level and senior stakeholders, identifying goals, and recommending tailored ad solutions.
Drove over $1.5 million in quarterly revenue through strategic upselling, cross-selling, and budget expansion, with an average deal size of approximately $10,000 USD.
Developed account outreach strategies to prioritize high-potential clients and drive consistent product engagement.
Maintained strong retention through bi-weekly follow-ups, campaign reviews, and trusted client advisory.
Utilized CRM software to track leads and prospects throughout the entire sales cycle.
Sales Associate
WNS
09.2021 - 01.2023
Collaborated with clients to align keyword strategies with business objectives and marketing goals.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Conducted comprehensive keyword research to identify relevant search terms for clients' products and services.
Trained in various campaign types and promotions to enhance sales effectiveness.
Set targets for promotional sales and prepayment initiatives, focusing on high-value customers.
Sales Customer Executive
Teleperformance
08.2020 - 03.2021
Led resolution of customer issues within food delivery voice process, ensuring timely support.
Acted as Team Leader during pilot phase, managing team operations effectively.
Engaged with various international partners to uphold standards of service excellence.
Supported training initiatives to improve team performance and customer interactions.
Listened attentively to customer complaints and concerns in order to resolve issues quickly and effectively.
Freelance digital marketer
Freelance
01.2018 - 03.2020
Executed social media optimization for various brands to boost engagement and visibility.
Contributed to digital marketing strategies for multiple products as a freelancer.
Applied three years of expertise in digital marketing across diverse vendors.