Roopali Gupta
Jabalpur
Summary
Strategic Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile frameworks.
Overview
7
7
years of professional experience
Work History
Software Developer
LTIMINDTREE
03.2022 - Current
- Worked on CR's pertaining to various customer requirements.
- Good grasp on problem solving and root cause analysis.
- As part of development work also worked on Design document preparation, Unit Testing,Documentation .
- Worked on resolving critical issues related to project application.
- Improved and corrected existing software packages.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
ITA
Tata Consultancy Services
Hyderabad
01.2017 - 03.2022
- Interface and work closely with Project Managers on project implementations
- Co-ordinate project plans and activities with user
- Create and execute scripts, Performs system performance monitoring
- Make recommendations for process improvements
- Develop partnerships with customers, manage expectations and escalations
- Working knowledge of TOOLS : Mediation Comptel tool(6.1.1), INTEC tool(v 7.1)
- TECHNOLOGIES: Operating systems, database technologies, Unix and networking technologies in a large enterprise environment
- Naturally innovative, inquisitive, challenging and solution seeking.
Team Lead
Tata Tele Services Limited
- Mentored and guided fellow teammates ensuring all are having cross functional knowledge while decreasing the dependencies on senior associates and are capable of performing assigned tasks and have in depth knowledge of system related processes and protocols.
Business Requirement Owner
Tata Tele Services Limited
- Coordinates and interface with clients regarding the Business requirements
- Tracks and ensure hurdle free process flow for requirement analysis , implementation and UAT phases.
Education
B. Tech. -
Hitkarini college of Engineering & Technology, (affiliated by RGPV)
04.2016
Skills
- Unix
- Mediation tools NM20,NM21,EL7 platforms,Comptel BLT Tool
- INTEC Tool
- Perl Scripting
- PL/SQL
- SQL& POSTGRES SQL
- Basic Python
- Core Java
Accomplishments
LTIMINDTREE
- Received SPOT ON award.
- Received appreciation from customer for proactive issue identification.
- Have been identified and appreciated as high performer from management.
TATA CONSULTANCY SERVICES
- Received 'On the spot' award for sincere contribution in project critical requirements and issues.
- Performed root cause analysis and resolved the production related issues on the spot basis , handled critical issues during peak hours and ensured business continuity and minimal follow ups by client.
Personal Information
Title: Information Technology Analyst
Hobbies and Interests
- Photography
- Reading books
- Solo Travelling & Exploring places and cultures
- Performance art
- organizes and participates in reading session and Book fair in the native city to encourage the reading culture.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Spanish
Beginner
A1
Timeline
Software Developer
LTIMINDTREE
03.2022 - Current
ITA
Tata Consultancy Services
01.2017 - 03.2022
Team Lead
Tata Tele Services Limited
Business Requirement Owner
Tata Tele Services Limited
B. Tech. -
Hitkarini college of Engineering & Technology, (affiliated by RGPV)
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