Roopali Verma
Noida
Summary
Senior Analyst with 7+ years of experience in data and business analysis, project management, and client engagement. Proficient in Oracle SQL, Python, and ETL for data extraction, validation, and automation. Skilled in Salesforce, JIRA, Confluence, Power BI, and Tableau for reporting, data visualization, and process optimization. Experienced in claims, insurance, and risk management systems, with expertise in UAT and go-live execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Analyst
Riskonnect Services Private Limited (US)
10.2023 - 11.2025
- Delivered data analysis, mapping, and validation for 10+ clients using SQL and ETL, improving data accuracy by 20% and ensuring integrity across multiple interfaces.
- Collaborated with cross-functional teams to deliver projects on schedule, maintaining a 98% on-time completion rate.
- Led client discussions, loss run validation, and go-live of historical data for 6+ clients (ISO, Payments, Checks, Nevada, Policy Import), reducing post-go-live issues by 30%.
- Utilized Riskonnect’s Claims Enterprise (CE) and Ventiv Risk to optimize insurance, claims, and risk data management, accelerating client reporting and decision-making by 25%.
- Collected, structured, and migrated large volumes of client data, ensuring 100% database accuracy and compliance.
- Developed expertise in end-to-end claims lifecycle, including claim processing, policy-to-claim assignment, and claims payment workflows, enhancing process efficiency.
Technology Analyst / Business Analyst
TELUS International (Canada)
10.2020 - 07.2023
- Led cross-functional projects across 6 technologies ensuring on-time delivery.
- Analyzed 10k+ networks using SQL and Python for insights and optimization.
- Created Power BI dashboards for executives to drive decision-making.
- Achieved 15% cost reduction by identifying process inefficiencies.
- Managed a team of 4 and mentored new team members.
Associate Engineer - Business Analysis
Ericsson Global India Private Limited (US)
03.2018 - 10.2020
- Collaborated with global stakeholders to align project goals and communications.
- Developed Tableau dashboards to track KPIs and performance metrics.
- Conducted risk analysis and recommended mitigation strategies for 40+ networks weekly.
- Supported business and risk management initiatives.
- Presented new design and operational guidelines to senior engineers, resulting in a 20% improvement in task completion.
Education
Bachelor of Technology - Electronics and Communications Engineering
JECRC University
Jaipur, India08.2017
Skills
- Programming: Python3, Oracle SQL, C, ETL
- Tools: Power BI, JIRA, Confluence, Salesforce, Google Analytics, Tableau, Excel, SAP
- Other: Agile, Scrum, UAT, Requirements Analysis, Data Mapping, Data Validation
- Soft Skills: Problem Solving, Analytical Thinking, Stakeholder Management, Client Engagement
Accomplishments
- Acknowledged by management with “Shout Outs” for leading on-time go-live execution, ensuring client satisfaction and project success.
- Awarded Q2 2022 Power Award at TELUS for excellence in project delivery.
- Received Q1 2020 Ace Award at Ericsson for consistent performance.
- Founder member of Non-Profit organization: ZARURAT.
Certification
- The Business Intelligence Analyst Course – Udemy
- Digital Product Management Specialization – University of Virginia, Coursera
- Google Business Intelligence Professional Certificate
- Six Sigma Green Belt – 2016-04
- Data Analyst – Simplilearn
Timeline
Senior Analyst
Riskonnect Services Private Limited (US)
10.2023 - 11.2025
Technology Analyst / Business Analyst
TELUS International (Canada)
10.2020 - 07.2023
Associate Engineer - Business Analysis
Ericsson Global India Private Limited (US)
03.2018 - 10.2020
Bachelor of Technology - Electronics and Communications Engineering
JECRC University