Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roopesh S

Bengaluru,KA

Summary

Dynamic professional with a proven track record at Schneider Electric, excelling in operations management and customer relationship management. Adept at enhancing team performance through effective coaching and feedback, while driving process improvements that significantly reduced processing times. Strong decision-making skills complemented by a commitment to fostering collaborative team environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Manager

Schneider Electric
08.2022 - Current
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Process Associate

Capgemini
06.2021 - 07.2022
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Supported management in analyzing process performance data, identifying areas for improvement.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.
  • Reduced processing times for key tasks, enabling team to handle higher volumes without compromising quality.

Finance and Admin Business Associate

IBM
02.2019 - 06.2021
  • Engaged with customers to build business relationships.
  • Evaluated competitive landscape regularly to inform strategic planning decisions, leading to sustained business growth in dynamic markets.
  • Coordinated events and conferences that showcased the company''s expertise, strengthening its reputation within the industry.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Enhanced team productivity with organization of regular performance review meetings.

Education

MBA - Finance & Marketing

Govt. RC College
Bengaluru, India
06-2018

Skills

  • Cost analysis and savings
  • Operations management
  • Performance improvements
  • Sales strategies
  • Decision-making capacity
  • Customer relationship management (CRM)
  • Workload management

Certification

  • Advance Excel Training - [Timeframe]

Timeline

Deputy Manager

Schneider Electric
08.2022 - Current

Process Associate

Capgemini
06.2021 - 07.2022

Finance and Admin Business Associate

IBM
02.2019 - 06.2021

MBA - Finance & Marketing

Govt. RC College

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Roopesh S