Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Roles And Responsibilities
Personal Information
Timeline
Generic
Roopika Thakur

Roopika Thakur

Goa

Summary

Result oriented learning and development strategist with 25 years of experience in articulating and executing impactful learning solutions across global regions. Expertise in designing, developing, and delivering innovative, strategic, and client-focused learning interventions. Known for strong collaboration in matrix environments, effective communication as a training facilitator, and hands-on project management for large-scale initiatives

Overview

25
25
years of professional experience
1
1
Certification

Work History

Vice President, Learning

JP Morgan & Chase
10.2018 - 04.2024

Director, Learning & Development

DST Worldwide services
05.2017 - 10.2018

Senior Manager, Learning & Development

PAREXEL International
01.2012 - 04.2017

Manager, Learning & Development

Computer Sciences Corporation
04.2005 - 01.2012

Senior Executive, Training

Nipuna Services
03.2003 - 03.2005

Voice & Accent Trainer

ProEdge Solutions
03.2002 - 02.2003

Associate

GE Capital International Services
05.1999 - 08.2001

Education

B. Com (Hons.) -

Delhi University
06-1994

Skills

  • Learning & Development
  • Leadership and Management Development
  • Organization Development
  • Program Management
  • Instructional Designing
  • Coaching & Facilitation
  • Stakeholder Management
  • Budgeting & Resource Allocation
  • Learning Management Systems
  • People Management

Certification

  • The Coaching Manager, Babson University, MA
  • Instructional Designing Certification - ATD

Accomplishments

  • DEI Initiative: Program managed the mentor-mentee program for Ops & Technology Learning team across all regions at JP Morgan & Chase
  • Regional Collaboration: Program Manage Operations New hire orientation across multiple locations in India and Philippines for 3 lines of business at JP Morgan & Chase
  • Standard Operating Procedures for KYC Training at JP Morgan & Chase
  • Succession planning: Competency assessment of critical positions, facilitated Executive coaching at DST
  • Designed, developed and deployed the Line Manager Development program at PAREXEL, 20% increase in retention
  • Received the Customer Excellence Award for Year 2010, at Computer Sciences Corporation; CSAT score increased by 40% over 2 quarters
  • Program managed the HR Campus to Corporate training at CSC for 1400+ campus graduates


Languages

English
Hindi

Roles And Responsibilities

  • Strategic planning, development and implementation of learning interventions and training plans for Professional, Functional, Organization and Leadership development in India and APAC
  • Consult with HR and Business leaders (global and local) to identify, develop, and implement long-term learning strategies in alignment with organizational goals
  • Partner with Business leaders for Talent Management, Performance Management, Succession planning, Competency Mapping, Change initiatives and Engagement practices
  • Collaborate with regional learning teams and leverage best training practices to drive global and local initiatives
  • Implement the 3E Training approach (Education;Experience;Exposure) and thereby encouraging a learning culture
  • Facilitate professional and leadership development and change management sessions across Asia Pacific
  • Program managed New hire orientation and campus to corporate training
  • Evaluate the overall cost of learning solutions, products, and services; establish and manage budgets and forecast
  • People Management responsibilities that include evaluating, prioritizing, and scheduling projects; allocating resources; delegating work; conducting performance reviews; addressing disciplinary actions; career planning; coaching; mentoring and hiring staff.
  • Periodically evaluate the learning content and curate based on the personas
  • Supervise development of training content and curriculum, using the ADDIE model
  • Utilize the Learning Management systems for training operations and metrics; data driven insights for making informed decisions
  • Actively engaged in Diversity and Inclusion initiatives


Personal Information

  • Specialization: Talent and Organization Development
  • Title: SENIOR LEADERSHIP PROFESSIONAL

Timeline

Vice President, Learning

JP Morgan & Chase
10.2018 - 04.2024

Director, Learning & Development

DST Worldwide services
05.2017 - 10.2018

Senior Manager, Learning & Development

PAREXEL International
01.2012 - 04.2017

Manager, Learning & Development

Computer Sciences Corporation
04.2005 - 01.2012

Senior Executive, Training

Nipuna Services
03.2003 - 03.2005

Voice & Accent Trainer

ProEdge Solutions
03.2002 - 02.2003

Associate

GE Capital International Services
05.1999 - 08.2001

B. Com (Hons.) -

Delhi University
Roopika Thakur