Roopit Shetty

• Specialized in import/export operations and Dubai customs clearance

• Developed new business opportunities, contributing to revenue growth

• Cultivated long-term client relationships, managing negotiations effectively

• Coordinated with operations team to ensure seamless shipment execution

• Collaborated with the finance department to track payments and manage sales-related expenses.

• Coordinating with operational team (CHA, NVOCC, Container Yard, Transportation team)
• Managed shipping activities, including handling import/export/container cargo, project imports, and clearance of large and heavy consignments.
• Price negotiating with Clients. Ensuring timely and accurate delivery of goods.
• Addressed issues during freight forwarding process promptly to maintain service quality.
• Answered customer inquiries regarding freight forwarding services to enhance client communication.

• Coordinated with customers and shipping lines, managing feedback for all shipments and tracking until delivery.
• Coordinated with warehouse team to ensure timely execution and delivery of consignments by expected dates.
• Handled customer feedback and communicated directly with service providers and logistics companies.
• Operated as one of the world's largest fully integrated carpet manufacturers with a dominant presence in polypropylene, polyester, nylon, and wool segments.