Roopitha Kiran
Bangalore
Summary
Passionate IT specialist with 3 years of practical experience in Azure Cloud services, expert in crafting, implementing, and overseeing scalable cloud-based solutions. Eager to bring my expertise to your team, contributing to innovative cloud strategies and robust infrastructure development. Excited about the opportunity to collaborate and drive success with your organization.
Overview
3
3
years of professional experience
Work History
SOFTWARE ENGINEER
Ascendum
Bengaluru
01.2024 - Current
- Managing user access, enhancing security and efficiency ensuring each user has the appropriate access rights based on their roles and responsibilities within the organization
- Implementing MFA & SSO, securing user authentication to verify the identity of users and grant them appropriate access to systems and data
- Investigated IAM incidents, reducing future security risks by identifying root causes, and implementing corrective actions to mitigate future risks
- Improved security with updates on IAM trends & practices to continuously improve Volvo's security posture
- Playing a crucial role in maintaining the confidentiality, integrity, and availability of digital assets by effectively managing identities and access privileges in accordance with security policies and regulatory requirements
JUNIOR ENGINEER
LTIMindtree Ltd
Bengaluru
10.2021 - 12.2023
- Collaborating with teams to troubleshoot and resolve customer technical issues, promoting transparency and utilizing best practices in problem-solving
- Handling requests received via Microsoft Dynamics while adhering to SLAs for timely ticket resolution
- Ensuring meticulous documentation of tickets, maintaining high-quality standards
- Proficient in generating reports within billing periods and assisting Azure Clients and Partners with subscription and billing issues
- Efficiently managing user accounts, including editing usernames, user roles, subscription reactivation, conversion, and cancellation or deletion
- Identifying cases that require escalation, whether it be for technical or strategic reasons
Education
BACHELOR OF ENGINEERING - COMPUTER SCIENCE
City engineering college
Bangalore01.2021
Skills
- Windows operating systems
- Data structures and algorithms
- Role-based Access control
- Identity and Access management expertise
- Cloud IAM solutions
- Multi-factor authentication
- Single Sign-on solutions
Personal Information
- Date of Birth: 10/21/98
- Nationality: Indian
- Marital Status: Single
Ielts band
7.5
Languages
English
First Language
Timeline
SOFTWARE ENGINEER
Ascendum
01.2024 - Current
JUNIOR ENGINEER
LTIMindtree Ltd
10.2021 - 12.2023
BACHELOR OF ENGINEERING - COMPUTER SCIENCE
City engineering college