• Led a data analytics project that optimized operational workflows and
increased customer satisfaction ratings by 20%
• Managed a diverse team of 10 analysts, fostering a collaborative environment that contributed to a 10% rise in team productivity
• Developed a new product analysis framework that reduced time-to- market by 15%
• Implemented agile data analysis methodologies, significantly increasing the capacity of tackling complex data-driven challenges
• Directed cross-functional initiatives which enhanced provider quality measures, demonstrated by a 25% increase in compliance metrics.
• Spearheaded the migration of data analytics to a new cloud-based platform, resulting in a 30% increase in team efficiency
• Trained a team of 4 analysts on advanced data interpretation techniques to bolster decision-making processes
• Designed and automated weekly reporting systems, cutting down report generation time by 50%
• Collaborated closely with interdepartmental teams to identify gaps in data accuracy, improving report reliability by 95%
• Constructed a comprehensive catalogue of business intelligence reports which improved strategic decision-making support
• Executed a department-wide data literacy program that resulted in a 40% uptick in data-driven decision-making
• Streamlined the company's data aggregation process, increasing data handling efficiency by 35%
• Collaborated with executive leadership to align analytics projects with business objectives, influencing a key shift in strategic focus
• As a Test Manager coordinating and managing a team of 15 members.
• Responsible for end-to-end test activities and deliverables produced by the team and on time delivery.
• Managing two big teams of Senior QA professionals, test engineers and senior test engineers.
• Prepare Metrics to manage the release of projects.
• Co-ordinate with the Development team to study and analyses the Requirements/Change request.
• Project Management including monitoring and controlling activities.
• Have been responsible for resource allocation and time/effort estimation for projects.
• Work closely with developers, project managers and other groups to ensure proper delivery of projects within the stipulated time.
CORE COMPETENCIES
IT Project Delivery management
Project Planning, Scheduling, Execution, Monitoring, Closure
Program Risk Management - Risk Assessment and Mitigation
Client Relationship Management, Client Satisfaction, Managing Client SLA’s
Scope and Requirements Management
Stakeholder Management & Communication Delivery Excellence and Governance
Resource Management & Utilization
Strategic Planning and Thought Leadership Financial Management- Budgeting and Cost Control
P&L management for the Projects
Team Leadership and Development- People Management, KPI, Change Control Process Quality Control Process
SKILLS
Data Analysis: SQL, Python (pandas, NumPy), R, SAS, Tableau, Power BI
Business Intelligence Tools: QlikView, Sisense, Domo, Looker, Tibco Spotfire, Microsoft SSAS
Data Warehousing: Amazon Redshift, Google BigQuery, Snowflake, Teradata, Oracle Exadata
KEY ACHIEVEMENTS
Cloud Platform Migration Lead
Directed the company's transition to cloud analytics, increasing team output by 30%
Quality Improvement Initiative Captain
Oversaw a project that addressed data accuracy, improving the integrity of reports by 95%
Product Analysis Frameworks Innovator
Crafted a new framework cutting down product development lifecycle by 15%
Employee Training Program Developer
Created and executed a data literacy program, raising the organization's data- driven culture
Clients:
Bank of America, US
Chase Bank, , US
Wells Fargo, US
Truist Bank, US
US Bank US
CitiFinancial Consumer Finance, HK, India
American Express Bank US
Ally Financial Service US