Summary
Overview
Work History
Education
Skills
Timeline
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Rosalia Soukup

Noblesville

Summary

Dynamic and detail-oriented Hostess with proven expertise at Kobayashi Sushi & Asian Kitchen, excelling in customer service and effective multitasking. Recognized for enhancing guest experiences through warm interactions and efficient reservations management. Skilled in phone etiquette and guest complaint resolution, ensuring a welcoming atmosphere for all patrons.

Overview

1
1
year of professional experience

Work History

Hostess

Kobayashi Sushi & Asian Kitchen
07.2022 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Delivered pick-up and curbside orders to guests.

Education

Noblesville Highschool
Noblesville, IN

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented
  • Payment processing
  • Guest complaint resolution
  • Efficient collaboration
  • Safe food handling
  • Menu memorization
  • Reservations management

Timeline

Hostess

Kobayashi Sushi & Asian Kitchen
07.2022 - 09.2023

Noblesville Highschool
Rosalia Soukup