Dynamic and detail-oriented Hostess with proven expertise at Kobayashi Sushi & Asian Kitchen, excelling in customer service and effective multitasking. Recognized for enhancing guest experiences through warm interactions and efficient reservations management. Skilled in phone etiquette and guest complaint resolution, ensuring a welcoming atmosphere for all patrons.
Overview
1
1
year of professional experience
Work History
Hostess
Kobayashi Sushi & Asian Kitchen
07.2022 - 09.2023
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Completed daily side work and opening and closing duties without fail.
Seated patrons based on guest preferences and seating availability.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Delivered pick-up and curbside orders to guests.
Education
Noblesville Highschool
Noblesville, IN
Skills
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Cleaning and sanitation
Detail-oriented
Payment processing
Guest complaint resolution
Efficient collaboration
Safe food handling
Menu memorization
Reservations management
Timeline
Hostess
Kobayashi Sushi & Asian Kitchen
07.2022 - 09.2023
Noblesville Highschool
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