Rosalinda Tenorio

• Curated book recommendations for diverse customer demographics.
• Collaborated with team members to maintain a welcoming store atmosphere.
• Resolved customer inquiries and complaints with professionalism and care.
• Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
• Greeted customers as they entered the store, providing friendly customer service.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
• Maintained a clean and organized work environment to ensure customer satisfaction
• Assisted customers in locating and selecting books based on interests.
• Processed customer transactions accurately and efficiently at the cash register.

-Freshmen and Senior English Educator

-Flim Appreciation/History Elective

-Asian and Latino Studies

-Various club sponsor, National Honor Society, Big Sister/Little Sister Club, Hip Hop Club and Yearbook Club.