ROSELYN DEEPIKA A
Chennai
Summary
Proven banking professional with a comprehensive experience in financial analysis, regulatory compliances, client relationship management and client services. Known for delivering precise solutions and recognized for exceptional problem-solving abilities and a strong commitment to enhancing client satisfaction and organizational efficiency.
Overview
9
9
years of professional experience
Work History
Senior Analyst Investigation
SOCIETE GENERALE GLOBAL SOLUTIONS
01.2022 - Current
- Company Overview: Commercial and Correspondent Banking
- Thorough knowledge about Cash & Payments Investigations, SWIFT operation, ISO 20022 with thorough training in ISO 20022 and currently working with the ISO enhanced system applications
- Knowledge about routing international payments (EBA/TARGET) and investigation
- Coordination between the cash management, payments, swift network, risk and control, compliance, client services and investigations team
- Multiple mailbox handling from clients and banks to ensure immediate resolution or route and direct them to the right department
- Reviewing transactions with reference to payments held in L1,L2,L3 alerts and escalations done further if identified containing potential matches against sanctions under OFAC, UN, Global list
- Application on hand Cobalt (payments processing and return), RODE (send and receive Swift messages), WebClear (reference on debit and credit in clients account), TGBR (bankers almanac to find the correspondent bank and locate the right IBAN and others), CLEARVISION (Check account balances, treasury reports, post debit and credit entries), SWIFT GPI (Understand the status of funds from one bank to another), INTIX (The application where all the messages and payment inflow and the statuses can be seen) and few other internal applications, NICKEL (for monthly invoicing and charges review)
- Commercial and Correspondent Banking
Senior Officer
CITICORP SERVICES INDIA PVT. LTD.
11.2017 - 01.2022
- Tracking Fax payments and mail payments from client
- Analyze the purpose and consistency of transactions along with the evidenced documents
- Processing Product type like Internal, Domestic, International, FX, Multi currency & trade
- Approving Payments in daily basis cut off
- Handling Rejection and Cancellation payments from Client through mail
- Checking Routing correspondence in GBS (Global Banking System)
- Approving Month end Salary Payments
- Handling Rejection & Clarification Payments from Beneficiary Banks
- Analyzing & amending the rejection payments with the original instructions with CSO approval
- Daily Production MIS count and end of Day queue status to Management
- Responding to escalations emails in a timely and effective manner
- Weekend UAT Testing and COBTRAC support.
Technical Support Executive
SITEL INDIA PVT LIMITED
08.2016 - 10.2017
- Support for residential service internet connectivity including dial-up DSL wireless and cable modem support for connections
- Troubleshooting of email and webmail for residential customers and monitoring the other interns
Education
Masters - MBA - Human Resources
Loyola Pondicherry University
Chennai01.2021
Bachelors - Computer Science Engineering
Alpha College of Engineering
Chennai01.2016
Skills
- Knowledge about SWIFT Messages MT 103,200, 202, 210, 191, 192, 195, 196 & 199
- Knowledge about Clearing System such as FED-WIRE, CHIPS, SORT CODE & SEPA
- Knowledge about Country requirements &Currencies
- Knowledge on Recall, Returns, UTA, BCNR, Charges, Amendments
- Knowledge about Bankers Almanac, Bank of America, CITI Directory & GBS
- Payments and investigation process via SWIFT system, manually initiated funds transfer (MIFT), MPP, and Dodd-Frank policies
- Hands on experience in Transaction monitoring & sanctions screening
Disclaimer
I hereby declare that the information stated above are true and correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 06/19/95
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Analyst Investigation
SOCIETE GENERALE GLOBAL SOLUTIONS
01.2022 - Current
Senior Officer
CITICORP SERVICES INDIA PVT. LTD.
11.2017 - 01.2022
Technical Support Executive
SITEL INDIA PVT LIMITED
08.2016 - 10.2017
Masters - MBA - Human Resources
Loyola Pondicherry University
Bachelors - Computer Science Engineering
Alpha College of Engineering
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