Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic
Rosemary Joseph

Rosemary Joseph

Bangalore

Summary

Dynamic People Operations Associate with over an overall 10 plus years of experience and 7 years of service in orchestrating comprehensive immigration services and global relocation processes. Expertise in immigration regulations and logistics operations strengthens the ability to deliver exceptional support to employees and stakeholders while ensuring compliance with legal requirements. Proven track record in developing and implementing effective mobility policies drives program enhancements and fosters strong partnerships across diverse internal teams. A commitment to optimizing employee experiences during transitions underpins a focus on continuous improvement and operational excellence, making a significant impact on mobility initiatives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

People Operations Associate- Talent Mobility

Stripe
Bangalore
09.2023 - Current
  • Manage the relocation process along with the project managers, from planning to final set-up in the new and existing locations (domestic or international)
  • Provide guidance and support to employees and managers on mobility policies, processes, and requirements
  • Oversee logistics like immigration, visa applications, work permits, and tax implications across Stripe regions (EMEA, APAC, AMER)
  • Track key metrics and identify areas for improvement in the mobility program across Stripe regions (EMEA, APAC, AMER)
  • Assist with the development and implementation of mobility policies and procedures in collaboration with different modules.
  • Stay up-to-date on immigration and visa regulations for various destination countries across Stripe.
  • Create strong partnerships with various internal organizations for support (Payroll, Talent Acquisition, Legal, HRBP, amongst others)
  • Mobility/Immigration point of contact for all the employees, stakeholders.
  • Served as Quality Analyst for the teams work; review SOPs and update as the process improves.
  • Proficient in HRIS systems, including Workday, for mobility data management.

Sr. Global Mobility & Immigration Consultant

Anywr Group
Bangalore
09.2022 - 06.2023
  • Account manager for 13 industrial clients focusing on Global Immigration and mobility.
  • Handled Work permit, Business permits of the clients/companies for countries like Australia, UK, Germany, USA, Poland, Finland, India, South Africa.
  • Lead all international assignment services covering immigration, expat compensation, and relocation activities and legal issues.
  • Prepare and lodge visa applications with the Department of Home Affairs- Subclass 482.
  • Attends to HR mobility-related functional inquiries/requests/activities as assigned (including inquiries or requests via telephone or email) by established policies and procedures.
  • Preparation of assignment related letters like contract letters, immigration letters and other documentations.

Module Lead (SME)- Sr. Business Immi Analyst

Fragomen
Kerala
11.2018 - 04.2022
  • Served as a subject matter expert (SME) and lead in monitoring, coaching, and guiding the team to meet service level agreements (SLAs).
  • Analyze performance through key indicators to provide comprehensive status reports and facilitate effective training sessions as needed.
  • Assisted in the team's performance review discussions with the manager for the annual performance review in 2021.
  • Oversee the preparation and filing of business-related immigration documentation (L-1, H-1B/H-4, H-1B1, TN, E-3, I-140, Adjustment of Status, LCA) while managing communications with government agencies.
  • Conduct in-depth research and drafting on behalf of the firm’s clients.
  • Leverage extensive experience in leading various projects initiated by the partner office, ensuring work packages are clearly defined while adhering to budget constraints and project scope.
  • Act as the primary point of contact (SPOC) for the US partner office on behalf of the team by conducting bi-weekly calls to facilitate communication and collaboration.
  • Specialize in maintaining SLAs and generating KPI reports to monitor progress and performance.
  • Conduct regular audits with clients to ensure timely updates and status reports on various projects.

Stockroom Coordinator

ZARA Retail NZ LTD
Auckland
10.2017 - 06.2018
  • Assisted the operational manager (Stockroom) in daily store operations.
  • Updating the master data on daily stock, stock returns, and damaged items.
  • Monitored the KPIs for the understanding of the stock turnover rate.

PROCESS ASSOCIATE

TATA CONSULTANCY SERVICE-BPS
Chennai
06.2014 - 06.2015
  • Provided support to the non-voice BPO sector within the BFSI Department for a US client, specifically in the credit card sector.
  • Facilitated idea generation and implementation to enhance the services offered to clients.
  • Managed data processing with a focus on efficient, time-bound proposals.

Education

MBA -

SCMS School of Technology And Management
Kerala, India
04-2013

Skills

  • Project management
  • Mobility policy development
  • Visa application processing
  • Global immigration regulations
  • Employee support
  • Team leadership
  • Data analysis
  • Performance monitoring
  • Training facilitation
  • Quality assurance
  • Product knowledge

Certification

  • Six Sigma and the Organization (Advanced) - Kennesaw State University (Jan 2025)

Accomplishments

  • SAP FICO Internship (Jan 2017 - July 2017)

References

References available upon request.

Timeline

People Operations Associate- Talent Mobility

Stripe
09.2023 - Current

Sr. Global Mobility & Immigration Consultant

Anywr Group
09.2022 - 06.2023

Module Lead (SME)- Sr. Business Immi Analyst

Fragomen
11.2018 - 04.2022

Stockroom Coordinator

ZARA Retail NZ LTD
10.2017 - 06.2018

PROCESS ASSOCIATE

TATA CONSULTANCY SERVICE-BPS
06.2014 - 06.2015

MBA -

SCMS School of Technology And Management

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