Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Roshan Gurung

Roshan Gurung

Jalpaiguri

Summary

•Dedicated professional with strong customer service skills and cash register operations experience. Committed to enhancing customer experiences and maintaining a positive shopping environment.

• Detail-oriented individual with experience in customer relationship management and cash register operations. Proven ability to resolve issues effectively, enhance customer loyalty, and implement promotional displays to create engaging shopping experiences.

•Customer-centric retail professional skilled in cash handling and point-of-sale systems. Recognized for fostering strong customer relationships and ensuring high satisfaction through attentive service and problem resolution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Style Bazaar Retail

Roshan Gurung
Jalpaiguri
01.2025 - 10.2025
  • Managed cash register operations and maintained accurate cash drawer.
  • Maintained cleanliness and organization of checkout area and merchandise displays.
  • Handled customer returns and exchanges while following store policies.
  • Implemented promotional displays to enhance customer shopping experience.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Smart Value

Roshan Gurung
Jalpaiguri
09.2021 - 04.2022
  • Developed relationships with customers to enhance loyalty and repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Arts - B.A

Ananda Chandra College
Jalpaiguri
05-2024

Some College (No Degree) - Student

Mohit Nagar CTP High School
Jalpaiguri
05-2021

Skills

  • Cash register operations
  • Point of sale systems
  • Customer relationship management
  • Customer service
  • Credit and cash transactions
  • Product knowledge
  • POS system operations
  • Payment processing
  • Refund handling
  • Credit card processing
  • Point-of-sale system operation
  • Scanner operations
  • POS systems
  • Exchanges processing

Languages

Nepali
First Language
Bengali
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
English
Elementary (A2)
A2

Certification

•madhyamik pariksha

•Higher Secondary

•Spoken English

•Cita, Dita

•Ncc

Timeline

Style Bazaar Retail

Roshan Gurung
01.2025 - 10.2025

Smart Value

Roshan Gurung
09.2021 - 04.2022

Bachelor of Arts - B.A

Ananda Chandra College

Some College (No Degree) - Student

Mohit Nagar CTP High School
Roshan Gurung