Roshan Jha
Austin
Summary
Experienced Sr. Systems Engineer with 15 years of experience in end user computing, security technologies, Vulnerability Management, Automation. A proven track record of supporting large-scale system migrations and driving automation to reduce IT infrastructure costs. Adept at identifying innovative solutions to enhance organizational effectiveness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Systems Engineer
PayPal Inc
Austin
07.2015 - Current
- My current roles and responsibilities include:
- Spearheaded the evaluation process for products from different vendors, ensuring alignment with organizational requirements and industry standards
- Collaborating with cross-functional teams, including IT, finance, and operations, to understand diverse departmental needs and preferences
- Successfully implemented a tool called Nexthink for EUC experience monitoring, resulting in 50% less calls made to GSD, reduced costs, and improved overall performance
- Implementing SCOM to Azure Monitor migration in hybrid model
- Working with 30+ outsourcers across the globe and planned for deployment and Compliance strategy for BYOD Device and configuration in Intune, resulting in 90% faster deployment time
- Also working on Autopilot configuration profiles and policies
- Implemented several automation tasks and disaster recovery plans, resulting in reduced manual workload, increased uptime, and minimized data loss
- Built an in-house tool for automated software packaging using SCCM, and it resulted in efficient, error free and 90% faster software availability to the employees of PayPal
- Administering Server Monitoring for PayPal with 95% availability of monitoring systems
- Working on Software Deployment, Vulnerability Management, Operating System Deployments, Asset Management
- Created dashboards for Senior Management to get a glimpse of EUC software vulnerabilities
- Evaluated and completed POC and implementation of tool called Nexthink for End User Computing Experience monitoring
- Working on Data Loss Prevention (DLP), CrashPlan policies
- Administering and managing Absolute application for Windows device security in EUC
- Administering Splunk
Software Engineering Team Lead
Accenture Services Pvt Ltd
Palo Alto
07.2008 - 07.2015
- At Accenture, I was working as a Consultant Engineer for clients from US and offshore locations
- Managed a team of Systems Administrators and planning and implementing SCCM for a challenging Oil company
- Designed, planned and implemented SCOM infrastructure for server monitoring, monthly SLA delivery, and ran continuous collaboration with technical teams for a leading hospital
IT Analyst
Symantec Corporation
Pune
04.2007 - 07.2008
- My Job was to provide L2 support to employees
- Day to day tasks included working on tickets escalated from the 1st line support/Helpdesk
- Operating System Imaging
Education
Bachelor of Engineering -
National Institute of Technology
01.2003
Skills
- Windows
- AD
- Azure
- Entra
- ID
- DNS
- DHCP
- TCP/IP
- UDP
- HTML
- JSON
- Microsoft InTune
- Powershell
- Python
- SCCM
- SCOM
- SNMP
- Vulnerability Management
- Windows PowerShell
- XML
- Application Packaging
- Windows Autopilot
Certification
- Microsoft Certified Professional (MCID:6235377)
- Microsoft Certified Technology Specialist
- Azure Fundamentals (AZ-900)
- Deploy and manage Azure compute resources (AZ-104)
Online Learning Interests
Kubernetes
Personal Information
Title: Sr. Systems Engineer
Timeline
Sr. Systems Engineer
PayPal Inc
07.2015 - Current
Software Engineering Team Lead
Accenture Services Pvt Ltd
07.2008 - 07.2015
IT Analyst
Symantec Corporation
04.2007 - 07.2008
Bachelor of Engineering -
National Institute of Technology
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