ROSHAN KUMAR
Vellore
Summary
Dynamic Postal Support Employee with a proven track record at India Post, adept in handling customer complaints and ensuring the accuracy of postal information. Skilled in operating mail processing equipment and proficient in relevant software, I excel in both post office operations and verbal communication, significantly enhancing mail delivery efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Postal Support Employee
India post
Vellore
02.2017 - Current
- Handled customer complaints in a professional manner.
- Verified accuracy of information on postal forms and labels.
- Operated mail processing equipment and manually sorted mail.
- Assisted customers with inquiries regarding postal services.
- Monitored the flow of mail through the system to ensure timely delivery.
- Reported any irregularities or damages to supervisor immediately.
- Sold stamps, services and packaging.
Education
Bachelor of Engineering - Computer Science
Kanchi Pallavan Engineering College
Kanchepuram05-2014
Skills
- Postal regulations
- Computer savvy
- Post office operations
- Handling and sorting mail
- Fee collection
- Proficient in [software]
Accomplishments
Best Performer for Every Financial year
Certification
- Typewriting Both lower and upper
- Licenses Lite and Batch
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Affiliations
- Reading books and playing games
- Bike rides
Timeline
Postal Support Employee
India post
02.2017 - Current
- Typewriting Both lower and upper
- Licenses Lite and Batch
Bachelor of Engineering - Computer Science
Kanchi Pallavan Engineering College
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