Roshan Manmode
Assistant workshop Manager
Nagpur
Summary
Experienced in overseeing workshop operations and leading teams. Adept at utilizing effective communication and organizational skills to streamline workflow and meet project deadlines. Demonstrated success in implementing safety protocols to ensure a secure work environment and consistently enhancing team performance to achieve operational excellence.
Overview
16
16
years of professional experience
Work History
Assistant Workshop Manager
Seva Automotive Pvt. Ltd
12.2021 - Current
- Handled customer complaints professionally, addressing concerns promptly and ensuring overall satisfaction with service received.
- Ensure that all work performed by technicians meets the highest standards of quality and efficiency.
- Ensure the availability and maintenance of all necessary tools and equipment to support workshop operations.
- Oversaw workshop cleanliness and organization regularly, creating a professional atmosphere conducive to productivity.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Service Advisor
Seva Automotive Pvt. Ltd
12.2012 - 10.2021
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Reduced wait times with efficient coordination of service tasks among technicians.
Supervisor of Operations
Kusum Casting
12.2011 - 12.2012
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Production & Maintenance In Charge
APPL Industries Pvt Ltd
02.2010 - 10.2011
- Supervise production staff and ensure adherence to procedures
- Supervise maintenance staff and assign tasks effectively.
- Coordinate with supply chain and inventory teams for raw material availability.
Product Manager
Anjali Aluminum
07.2009 - 01.2010
- Managed internal operational standards and productivity targets.
- Resolved issues quickly to maintain productivity goals.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
Education
Diploma in Mechanical Engineering -
SDP College
Somalwada Rajiv Nagar Nagpur 04.2001 -
High School Diploma -
Hutatma Rashtriya Arts & Science College
Ashti 04.2001 -
Skills
Workshop organization
Timeline
Assistant Workshop Manager
Seva Automotive Pvt. Ltd
12.2021 - Current
Service Advisor
Seva Automotive Pvt. Ltd
12.2012 - 10.2021
Supervisor of Operations
Kusum Casting
12.2011 - 12.2012
Production & Maintenance In Charge
APPL Industries Pvt Ltd
02.2010 - 10.2011
Product Manager
Anjali Aluminum
07.2009 - 01.2010
Diploma in Mechanical Engineering -
SDP College
04.2001 -
High School Diploma -
Hutatma Rashtriya Arts & Science College
04.2001 -
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