Product Owner and Business analyst with expertise in Trade Finance business process improvement and cross-functional team leadership. Skilled in requirement analysis stakeholder management, and driving end-to-end solution delivery from concept to implementation. Proven ability to bridge business needs with development teams, ensuring alignment, quality, and successful project outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Owner
Standard Chartered Global Business Services
07.2024 - Current
Project: Trade Xpress
Facilitated requirement gathering sessions with business and technical stakeholders for interface enhancements in the Trade Xpress trade finance transaction processing application.
Analyzed legacy systems—DTP (Document Trade Processor) and OTP (Open Account Processor)—to understand existing interface workflows and interactions with downstream applications.
Identified differences and integration gaps between legacy systems and Trade Xpress, guiding migration and process alignment.
Documented necessary changes in API payloads to ensure robust data transfer and seamless connectivity between upstream and downstream systems.
Prepared comprehensive Business Requirement Documents (BRDs), ensuring accuracy, completeness, and clarity of requirements for multiple interfaces.
Obtained sign-off and approvals for requirements and proposed solutions from the Center of Excellence, product teams, and stakeholders, ensuring all parties were aligned.
Explained detailed requirements and new feature implementations to development teams for effective solution delivery and clear communication of expectations.
Provided development teams with test scenarios and oversaw the review of test cases to verify alignment with documented requirements.
Validated solution deliverables against business and technical requirements to uphold quality and compliance standards throughout the development lifecycle.
Managed and prioritized the product backlog, balancing business goals, stakeholder expectations, and ongoing feedback for continuous improvement.
Functional Business Analyst
Fidelity information services
03.2022 - 07.2024
Project: MBP (Modern banking Platform)
Collaborated with Product Owner to gather and document requirements from stakeholders.
Prepared business process flows and use case diagrams to clearly outline project objectives.
Led requirement elicitation, prioritization, and detailed documentation to support project planning and execution.
Converted business requirements into actionable user stories for development teams.
Facilitated meetings between IT and business stakeholders to resolve conflicts and achieve consensus on solutions.
Groomed and guided Scrum team on prioritized items during Backlog Grooming.
Participated in PI planning, sprint planning, and sprint reviews, ensuring alignment between delivery teams and project goals.
Prepared solution documents and user manuals to support end-users and internal staff.
Presented demos to stakeholders and delivered product feature guides as required.
Functional Business Analyst
Societe Generale Global Solution Centre
03.2021 - 03.2022
Project: TOMCAT on the In-house Trade finance Devlopment
Collaborated with Product Owner to gather requirements from internal stakeholders and ensure comprehensive understanding of project goals.
Developed user stories and defined clear acceptance criteria to facilitate effective project delivery.
Participated in and contributed to Backlog Grooming sessions, working with users to determine release priorities and features.
Participated in sprint planning, daily scrum meetings, sprint reviews, and sprint retrospectives to support agile delivery and continuous improvement.
Provided walk-throughs to technology teams on prioritized items to ensure clarity and alignment.
Prepared detailed test cases and outlined testing requirements for newly developed features.
Assisted production support teams in addressing and resolving issues raised by users or stakeholders.
Functional Business Analyst
CGI Group Inc
05.2016 - 03.2021
Project: Trade 360 and Trade portal.
End-user experience on 'T360' core banking solution for all Trade Finance and Payment operations.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Experienced in testing (includes planning, understanding scenarios as per requirement, writing test cases, recording the results.
Exposure on testing methodologies like, Functional testing, Regression testing.
Knowledge on writing Basic SQL queries to retrieve data from Oracle database.
Responsible for tracking, development and testing issues, proactive follow-up with the team and ensure for timely delivery.
Effective coordination between business team and technical team for the completion of project on time.
Experience in L1/L2/L3 support for the production issues reported by the clients in our T360 Trade finance application.
Experienced in Supporting on UAT, SIT and BMK site of clients for executing the analysis.
Senior Practitioner
Concentrix India Private Limited
09.2014 - 04.2016
Project: Noor Islamic Bank on Trade innovation +
Worked for Noor Islamic Bank on TI Plus application, was a part of the newly migrated team from Dubai to Bangalore.
Processing and Reviewing of Import/Export document checking, Export Payments, Discounting, Negotiation and Reimbursements, Collections Payments, Guarantees, SBLC, Sight/Acceptance, Commercial & Multiple Currency settlements.
Knowledge on SWIFT Network/Messages (Series of 100/200/400/700/900 etc.) Formats of SWIFT messages and STP standards.
Nostro reconciliation (incoming and outgoing Nostro reconciliation pertaining to trade).
KYC and AML screening for all transactions and parties involved.
Processing all the transaction with Sharia principles.
Trained the team members in systems handling and transaction processing.
Providing new ideas to make the process easier and better and the same was approved by the higher management.
Transaction Processing specialist
JP Morgan Chase Private Limited
06.2010 - 09.2014
Project: Overseas Chinese Banking Corporation (OCBC) trade finance transaction processing with inhouse application GTS Production and GTS Enquiry.
Part of the newly migrated team from Hong Kong to Bangalore, Insourcing ops for Overseas Chinese Banking Corporation (OCBC), Hong Kong.
Manager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business ServicesManager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business Services
Senior Manager / Manager / Associate Manager at Standard Chartered Global Business Services Pvt LtdSenior Manager / Manager / Associate Manager at Standard Chartered Global Business Services Pvt Ltd