Roshita Choubey

Team Lead

Deluxe Entertainment Distribution India Pvt Ltd

04.2012 - 04.2023

Coordinating project schedules, resources, equipment and information.
Liaising with clients and stakeholders to identify and define project requirements, scope and objectives.
Ensuring that clients’ needs are met as the project evolves.
Assign tasks to internal teams and assist with schedule management.
Ensure that all aspects of a project are organized and in conformance with timeline and deliverables requirement
Develop and maintain project performance database that tracks overall progress and achievement of milestones.
Assign and monitor resources effectively to boost project efficiency and maximize deliverables output.
Report project risks and outcomes to appropriate management channels, and escalate issues according to project work plan.
Serve as point of communication between company teams and external resources.
Responsible for monthly 1:1 session with employees, coach and mentor them.
Lead and oversee a team of operations staff, providing guidance, support, and development opportunities to ensure maximum productivity.
Monitor and assess team performance against KPIs, taking corrective action as necessary to ensure objectives are met.
Liaise with other departments and stakeholders to ensure efficient and effective communication and collaboration.
Develop and implement process improvements to streamline workflow and optimize resources.
Manage shift patterns and staffing levels to meet project deadlines.
Ensure compliance with safety regulations and company policies.
Investigate and resolve stakeholders complaints in a timely and professional manner.
Maintain accurate records of all team activity and performance.
Prepare regular reports for upper management.
Conduct team meetings to discuss progress, issues, and concerns.
Handle disciplinary issues in accordance with company policy.
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed schedules, accepted time off requests and found coverage for short shifts.

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