SHATABDI MUKHERJEE

Developed backend enhancements using Java and Oracle PL/SQL for enterprise telecom applications.
• Implemented prerequisite jobs and Maintenance Task Volume (MTV) enhancements supporting production
workflows.
• Designed and deployed application and database hotfixes that improved production stability between scheduled
releases.
• Enhanced Journal General Ledger modules by implementing new business functionality while ensuring financial
data integrity and regulatory compliance.
• Managed source code across concurrent development streams using Perforce while collaborating in Agile delivery
teams

Designed and developed enterprise backend applications using Java 8, Spring Boot, Maven, and Oracle PL/SQL
for telecom billing and financial systems.
• Engineered 10+ batch-processing jobs, background daemons, and workflow automation utilities supporting
mission-critical business operations.
• Refactored reusable backend components and optimized Oracle PL/SQL procedures to improve maintainability
and batch-processing efficiency.
• Built comprehensive unit and integration test cases that improved release quality and reduced production defects.
• Automated recurring Unix-based operational activities through shell scripting, eliminating 2–3 hours of manual
work each day (700+ engineering hours annually).
• Developed 5+ Python-based Automatic Ticket Resolution (ATR) tools using rule-based and AI-assisted
approaches, enabling zero-touch resolution of 10–20 recurring production incidents each week.
• Owned production deployments, incident triage, root-cause analysis, and permanent fixes, consistently resolving
approximately 95% of incidents within SLA.
• Partnered with developers, QA engineers, and business analysts throughout the SDLC to deliver stable production
releases with minimal post-deployment issues.