Roshni Govadia

Responsible for managing HR operations for a workforce of approximately 150 employees across six diverse APAC regions, with a strong focus on operational excellence, compliance, and employee experience.

• Onboarding & Offboarding:
  Led end-to-end onboarding and exit processes across all APAC locations, ensuring a smooth and compliant experience for new hires and exiting employees. Coordinated logistics, pre-joining documentation, background verification, and system setup while managing final settlements, experience letters, and offboarding formalities.
• HR Operations & Compliance:
  Oversaw employment contract generation, payroll coordination, and leave administration, ensuring compliance with country-specific labour laws and internal policies. Acted as the primary liaison with internal legal, finance, and external vendors for operational HR matters.
• Process Optimization:
  Actively contributed as a thought partner in HR process redesign and improvement efforts. Implemented region-specific solutions for onboarding workflows, performance tracking, and hybrid work reporting to enhance efficiency and employee experience.
• Data Management & Reporting:
  Maintained accurate HR data across systems and formats. Created and delivered customized reports and dashboards on attrition, tenure, leave trends, and performance management to support leadership in data-driven decision-making.
• Performance & Talent Management:
  Supported the semi-annual review cycle, including setup of advisor-advisee pairings, reviewer tracking, and phase-based progression monitoring. Provided regular reports to leadership and ensured transparency in review processes.
• Stakeholder Collaboration:
  Worked cross-functionally with finance, IT, legal, and global HR teams, as well as regional leadership, to align on people policies, system implementation, and employee lifecycle needs.
• HR Systems & Technology:
  Proficient in using HRIS tools for employee record management, payroll updates, and report generation. Known for strong command of Microsoft Excel, enabling efficient data analysis and MIS reporting.
• Training & Engagement:
  Delivered HR system training, conducted new hire orientation sessions, and supported regional initiatives to promote employee engagement and policy awareness.

Promotions

· Senior HR Associate | 2021 – Present

· HR Associate | 2020 – 2021

· Office Manager, HR Associate | 2017 – 2020

· Admin Executive, Office Manager | 2014 – 2017

• Delivered high-quality customer service by efficiently handling reservations and inquiries.
• Managed data accuracy in ticketing systems to ensure reliability.
• Provided real-time support to customers regarding flight schedules.

• Navigated high-pressure situations by managing passenger queries and coordinating crew operations.
• Facilitated seamless flight check-ins, rebookings, baggage handling, and travel documentation for customers.