Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate
Roshni Lodhi

Roshni Lodhi

Guna

Summary

Dynamic sales and guest relations professional with a proven track record at Probus Insurance Pvt Limited. Skilled in effective communication and customer service, I excel in resolving client concerns and enhancing satisfaction. My collaborative approach and problem-solving abilities have consistently improved service strategies, ensuring a positive experience for all clients.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

2
2
years of professional experience
2028
2028
years of post-secondary education

Work History

Sales Associate

Probus insurance pvt limited.Indore
Indore
07.2024 - 07.2025
  • Assisted clients in selecting appropriate insurance products for their needs.
  • Processed policy applications and maintained accurate client records.
  • Collaborated with team members to improve customer service strategies.
  • Educated clients about policy features and benefits during consultations.
  • Participated in training sessions to enhance sales techniques and product knowledge.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.

Guest Relations Associate

Ramada encore by Wyndham indore
Indore
05.2023 - 11.2023
  • Assisted guests with check-in and check-out procedures efficiently.
  • Responded to guest inquiries and resolved concerns promptly.
  • Maintained accurate guest records in property management system.
  • Complied with company policies regarding safety standards and procedures.
  • Assisted in resolving guest complaints and inquiries in a professional manner.

Education

Aksa International Airhostage Traning Institute Indore
Indore , India

Bachelor of Arts - Hindi

Pg College Guna
Guna , India
11.2023 - 12.2025

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Problem solving

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Sales Associate

Probus insurance pvt limited.Indore
07.2024 - 07.2025

Bachelor of Arts - Hindi

Pg College Guna
11.2023 - 12.2025

Guest Relations Associate

Ramada encore by Wyndham indore
05.2023 - 11.2023

Aksa International Airhostage Traning Institute Indore
Roshni Lodhi