Roshni Manchanda
Delhi
Summary
Results-driven individual skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Demonstrated ability in interpreting legal documents and policies.
Overview
4
4
years of professional experience
Work History
Customer Support Associate
Scymes (Aditya Birla Finance Ltd)
08.2023 - Current
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns related to loans.
- Boosted customer retention rates by providing exceptional support through phone, email, and chat interactions.
- Improved overall customer experience by proactively identifying areas for process improvement within the support department.
- Assisting customers with loan closure process, TDS refund, and part payment process.
Paralegal Intern
Singh And Partners
02.2023 - 05.2023
- Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
- Assisted attorneys with case preparation, contributing to successful case outcomes.
- Drafted and revised legal documents for accuracy, consistency, and compliance with applicable laws.
- Conducted thorough investigations to gather relevant information for case development.
- Intensive research done on IPR laws.
Legal Intern
Sondhi Narula And Dalal
01.2023 - 02.2023
- Participated in client consultations, helping to address their concerns and provide valuable information regarding their cases.
- Supported the legal team in document review processes, identifying critical information pertinent to ongoing cases.
- Prepared detailed case summaries for supervising attorneys'' review, enabling them to make informed decisions about litigation strategy quickly.
Legal Intern
Adv Nisha Garg
04.2022 - 10.2022
- Enhanced client satisfaction by providing thorough legal research and drafting comprehensive memos.
- Assisted attorneys in preparing for trials, contributing to successful case outcomes.
- Conducted extensive legal research for complex cases, resulting in favorable settlements.
- Assisted in Drafting and reviewing contracts, ensuring accuracy and compliance with relevant laws.
Legal Intern
Anodyne
01.2022 - 03.2022
- Proofread legal documents before submission to courts or opposing counsel; reducing errors that could potentially harm our clients'' interests.
- Assisted in drafting legal agreements.
- Performed legal and general research, drafting memoranda, and correspondence.
Legal Intern
KMA Law Firm
03.2021 - 12.2021
- Assisted in Drafting and reviewing contracts, ensuring accuracy and compliance with relevant laws.
- Assisted in assessing case dockets to prepare and provide appropriate legal advice.
- Researched statutes, decisions, legal articles, and codes.
- Prepared accurate pleadings, motions and briefs for review by partner attorneys.
Education
BBA.LLB -
Guru Gobind Singh Indraprastha University
Delhi, India04.2024
Skills
- Legal Documentation
- Contract Review
- Legal Research
- Document Review
- Client Communication
- Legal Writing
- Case Summaries
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Customer Support Associate
Scymes (Aditya Birla Finance Ltd)
08.2023 - Current
Paralegal Intern
Singh And Partners
02.2023 - 05.2023
Legal Intern
Sondhi Narula And Dalal
01.2023 - 02.2023
Legal Intern
Adv Nisha Garg
04.2022 - 10.2022
Legal Intern
Anodyne
01.2022 - 03.2022
Legal Intern
KMA Law Firm
03.2021 - 12.2021
BBA.LLB -
Guru Gobind Singh Indraprastha University
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