Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
ROSHNI RAWAL

ROSHNI RAWAL

Mumbai

Summary

Customer-focused professional with experience in customer service and back-office operations. Seeking a Cabin Crew role to deliver exceptional passenger safety, comfort, and hospitality.

Overview

4
4
years of post-secondary education
7
7
years of professional experience

Work History

Customer Service Executive

Silicon Rental Solutions Ltd.
MUMBAI
05.2022 - Current

Handling customer queries via phone and email

• Maintaining high customer satisfaction standard

Handling customer queries via phone and Emails

Back Office Executive

Ruloans Distribution Pvt. Ltd.
Mumbai
10.2019 - 07.2021

Assisted customers with loan related queries

• Managed customer data and documentation

Education

B.Com -

Mumbai University
Mumbai , India
07.2019 - 01.2023

HSC - English

Mumbai University
Mumbai , India
06.2015 - 03.2016

Skills

  • Customer Service
  • Communication
  • Passenger Assistance
  • Teamwork
  • Problem Solving
  • Adaptability
  • Time Management

Languages

  • English
  • Hindi
  • Gujarati

Personal Information

  • Date of Birth: 01/05/1999
  • Nationality: Indian
  • Marital Status: Single

Timeline

Customer Service Executive

Silicon Rental Solutions Ltd.
05.2022 - Current

Back Office Executive

Ruloans Distribution Pvt. Ltd.
10.2019 - 07.2021

B.Com -

Mumbai University
07.2019 - 01.2023

HSC - English

Mumbai University
06.2015 - 03.2016
ROSHNI RAWAL