Roshni Shah
Pune
Summary
Experienced HR Operations Specialist with 8+ years of expertise in managing end-to-end employee lifecycle processes, HR systems, and compliance across global and regional landscapes. Skilled in People Operations, including full-cycle recruitment, onboarding, offboarding, and HRMS management. Proven ability to lead HRSD teams, manage SLA performance, handle escalations, and drive process improvements aligned with business goals. Strong track record in policy implementation, risk mitigation, and continuous improvement strategies. Experienced in global mobility services, managing complex relocation, immigration, and assignment cases while ensuring compliance and operational excellence. Recognized for enhancing employee engagement, maintaining accurate HR data, and creating inclusive onboarding programs that foster positive workplace culture.
Overview
10
10
years of professional experience
Work History
Authorized Officer - HR Operations Specialist
UBS Business Solutions (India) Pvt. Ltd.
Pune, Maharashtra
08.2025 - Current
- Managed end-to-end leave cases, including FMLA, state PFML, parental, and disability claims.
- Reviewed, validated, and authorised leave cases using final checks for regulatory compliance.
- Performed final quality checks to authorise leave decisions with audit readiness.
- Interpreted complex leave laws to determine eligibility, job protection, and benefit continuation.
- Reviewed medical certifications to determine approval extensions and return-to-work requirements.
- Validated employee eligibility using internal HR systems for tenure, hours, and employment history.
- Generated and issued legally compliant documents, including eligibility, designation notices, and leave letters.
- Served as escalation point and subject matter expert for complex multistate leave cases.
- Led team of junior officers, fostering collaboration and ensuring operational effectiveness.
- Identified process gaps and standardised workflows, enhancing operational efficiency and effectiveness.
- Maintained 4-eye accuracy in case records, documentation, and leave tracking systems.
- Collaborated with HR advisors, HRBPs, payroll, and external vendors for resolution.
- Prepared comprehensive reports for senior management, highlighting operational performance and actionable strategic recommendations.
Executive- People Operation
SG Analytics Pvt. Ltd
Pune, Maharashtra
07.2022 - Current
- Managed end-to-end onboarding processes, facilitating a seamless transition for new employees into the company culture and operational workflows.
- Innovated onboarding procedures and streamlined workflows to reduce time-to-productivity for new hires.
- Oversaw onboarding, HRMS management, employee documentation, and HR audit compliance, ensuring background verifications completed within TAT.
- Managed HRSD team for onboarding, HRMS updates, and documentation, achieving adherence to SLAs.
- Drove enhancements to HRMS data accuracy, optimizing leave, attendance, and payroll input processes.
- Facilitated timely background verification closures, maintaining compliance and security standards within TAT.
- Conducted thorough background verifications to maintain the highest standards of security and integrity within the workforce.
- Enhanced SLA performance and process accuracy through improved audit documentation and HRMS updates.
- Coordinated and implemented HR operational projects ensuring compliance with regional and local HR policies.
- Handled escalations, risk alerts, and operational incidents in collaboration with stakeholders.
- Meticulously documented new joiner information, aligning with company policies and compliance requirements for accurate record-keeping.
- Received SPOT Award for onboarding 200 employees in a month.
HR Executive
UpsideLMS HR-Tech pvt. ltd.
Pune, Maharashtra
01.2022 - 06.2022
- Managed end-to-end recruitment process, aligning talent sourcing, screening, and offer extensions with organisational needs to attract top talent.
- Streamlined recruitment and onboarding processes, improving efficiency and enhancing new hire experience.
- Administered all joining formalities, ensured seamless onboarding, and effectively integrated new hires through comprehensive induction programs.
- Oversight of recruitment, onboarding, employee engagement, and HRMS data management.
- Conducted thorough background verification procedures, upholding company standards for integrity and compliance.
- Spearheaded employee engagement initiatives, planning events and tracking milestones to enhance workplace culture and employee satisfaction.
- Enhanced employee engagement by implementing innovative programs and tracking participation metrics.
- Maintained meticulous employee records and HRMS data, ensuring accuracy and compliance with data protection regulations.
- Managed employee attendance and leave requests, ensuring efficient workforce planning and minimizing disruptions.
- Monitored and tracked company assets assigned to employees, maintaining accountability and efficient resource management.
- Coordinated all exit procedures for departing employees, ensuring compliance with company policies.
HR Executive
The Dayal Trading Pvt. Ltd.
Kathmandu
05.2018 - 04.2021
- Managed full-cycle recruitment, enhancing candidate experience from sourcing to job offer acceptance.
- Implemented an improved onboarding process resulting in positive new employee feedback and increased engagement.
- Administered comprehensive onboarding programs, including joining formalities and team inductions, ensuring smooth integration of new hires.
- Developed engagement initiatives that improved employee retention, creating a more committed workforce.
- Spearheaded initiatives recognising employee milestones, fostering a positive work environment and enhancing team morale.
- Managed employee attendance and leave, maintaining accurate records and providing support to employees and supervisors.
- Maintained meticulous employee documentation, aligning with legal and company policy requirements.
- Maintained and updated accurate employee data, managing HRMS to ensure accurate records.
- Maintained HRMS data with a high degree of accuracy.
- Full-cycle recruitment, employee onboarding, record maintenance, and HRMS data management.
- Oversaw company asset tracking, ensuring inventory accuracy.
HR Executive
Call Mobility Pvt. Ltd
Kathmandu
03.2016 - 04.2018
- Managed end-to-end recruitment processes, overseeing candidate sourcing, screening, and offer letter administration.
- Administered all facets of employee onboarding, including joining formalities and facilitating comprehensive team induction programs.
- Full lifecycle of HR processes, including Recruitment, Onboarding/Offboarding, and HRMS Management.
- Maintained accurate HRMS records, ensuring data integrity and enabling informed decision-making.
- Monitored employee attendance and leave, maintaining accurate records and compliance with company policies.
- Managed exit formalities, ensuring smooth and compliant offboarding processes.
- Successfully handled exit formalities through compliance adhering to company guidelines maintaining accurate records.
- Improved the efficiency of the HRMS system and asset tracking management.
- Tracked company assets assigned to employees, ensuring accountability and effective resource management.
Education
MBA (Dual Specialization) - Human Resource & Marketing
Jaipur National University
Jaipur, Rajasthan08-2015
BBA -
Biyani Girls College
Jaipur, Rajasthan07-2013
Skills
- HR operations
- Onboarding process
- Leave management
- Background verification
- Compliance management
- Policy implementation
- HRMS administration
- Process optimisation
- Project management
- Lifecycle management
- Compliance records
- Organisational management
- Problem solving
- Adaptability
- Communication skills
- Interpersonal communication
Accomplishments
Received SPOT Award for Onboarding 200 new joinees in a month and closures of Background verification on TAT.
Custom
- Reading
- Fitness
- Travel
- Volunteering
Timeline
Authorized Officer - HR Operations Specialist
UBS Business Solutions (India) Pvt. Ltd.
08.2025 - Current
Executive- People Operation
SG Analytics Pvt. Ltd
07.2022 - Current
HR Executive
UpsideLMS HR-Tech pvt. ltd.
01.2022 - 06.2022
HR Executive
The Dayal Trading Pvt. Ltd.
05.2018 - 04.2021
HR Executive
Call Mobility Pvt. Ltd
03.2016 - 04.2018
MBA (Dual Specialization) - Human Resource & Marketing
Jaipur National University
BBA -
Biyani Girls College