Rosita Ayala
Huntingburg
Summary
Detail-oriented barista known for effective communication and problem-solving skills. Successfully contributed to team success through training and collaboration, ensuring a welcoming environment for guests and high-quality service.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Jasper
2023.09 - 2026.06
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Crafted high-quality beverages following established recipes and customer preferences.
- Assisted in training new baristas on beverage preparation techniques and standards.
Cashier
TJ Maxx
Jasper
2023.08 - 2024.01
- Handled cash, credit, and gift card transactions accurately and securely.
- Collaborated with team members to restock merchandise on shelves promptly.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Hostess, Busser, & Food Runner
Lincoln
Washington
2022.02 - 2023.01
- Engaged guests in friendly conversations, contributing to a welcoming atmosphere and enhancing their overall dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and resolve service questions, improving guest satisfaction.
- Supported serving staff and food runners to maintain a presentable dining room, ensuring readiness for guests.
- Maintained a clean and organized dining area.
Education
High School Diploma -
Roosevelt Stay
Washington, DC2023-06
Some College (No Degree) - Psychology
Arizona State University
Tempe, AZSkills
- Beverage preparation
- Beverage knowledge
- Point-of-sale operation
- Cash handling
- Customer service
- Team collaboration
- Training and development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
2023.09 - 2026.06
Cashier
TJ Maxx
2023.08 - 2024.01
Hostess, Busser, & Food Runner
Lincoln
2022.02 - 2023.01
High School Diploma -
Roosevelt Stay
Some College (No Degree) - Psychology
Arizona State University