Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Roslyn Turner

Indianapolis

Summary

Dynamic Family Services Coordinator with a proven track record at the Indianapolis Urban League, excelling in client advocacy and needs assessment. Skilled in problem-solving and organizational strategies, I empowered families to achieve self-sufficiency while enhancing service access through effective collaboration and outreach initiatives. Committed to continuous improvement and impactful client relationships.

Professional coordinator with strong background in family services. Skilled in conflict resolution, resource allocation, and client advocacy. Known for effective teamwork and adaptability in dynamic environments. Focused on achieving measurable results and supporting families through challenging times.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Family Services Coordinator

Indianapolis Urban League
06.2022 - Current
  • Maintained confidential records and documentation in ETO database.
  • Attended and participated staff meetings and training seminars.
  • Conducted intake interviews and completed phone or in person assessments to understand client needs and discover issues that affect their lives.
  • Enhanced family well-being by conducting comprehensive assessments and creating tailored service plans.
  • Collaborated closely with colleagues from various agencies, working together toward optimal outcomes for clients served.
  • Documented data and completed accurate updates to case records.
  • Offered family crisis intervention to manage conflict and identify peaceful resolutions.
  • Developed positive relationships with clients, fostering trust that enabled effective communication during case management processes.
  • Empowered families to achieve self-sufficiency, providing budgeting assistance and financial planning guidance.
  • Championed continuous improvement initiatives within the organization, sharing best practices with colleagues and participating in professional development opportunities.
  • Planned and participated in off-site and on-site client events and activities.
  • Supported families navigating complex systems such as healthcare or educational institutions by offering advocacy services.
  • Reduced barriers to service access for families through diligent outreach efforts, connecting them with appropriate resources.

Education

No Degree - Criminal Justice

Western International University
Tempe, AZ
05-2013

No Degree - Executive Secretarial Program

Indiana Business School
Indianapolis, IN
08-1999

Skills

  • Home visiting
  • Client advocacy
  • Needs assessment
  • Client interviewing
  • Program enrollment
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Organizational skills

Affiliations

American Legion Auxiliary

I have held every office except 1st Vice President. I am currently the 2025-2026 Secretary and Parliamentarian, for American Legion Post 64.


To assist our Veterans needs, such as Veterans Day Dinners, Celebration of Life, Children's Christmas Party, decorating the legion, collecting food and raising money to help our veteran prgrams where needed.


Timeline

Family Services Coordinator

Indianapolis Urban League
06.2022 - Current

No Degree - Criminal Justice

Western International University

No Degree - Executive Secretarial Program

Indiana Business School
Roslyn Turner