Summary
Overview
Work History
Education
Skills
Languages
Extracurriculars And Volunteering
Timeline
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Rostisan Vang

Indianapolis

Summary

Dedicated and adaptable professional with over four years of experience in customer service, healthcare support, and research. Skilled in maintaining accuracy in fast paced environments, providing high-quality service, and managing multiple tasks efficiently. Proficient in Microsoft Office, electronic health record systems, and research. Fluent in English and Burmese, with the ability to communicate well, and work collaboratively in diverse settings.

Overview

4
4
years of professional experience

Work History

Server

Bangkok Thai Restaurant
Bloomington
11.2024 - 07.2025
  • Provide excellent customer service in a busy restaurant environment, greeting and assisting guests.
  • Take orders, serve food and beverages, and maintain a clean, organized dining area.

Medical Scribe

IU Health Hospital
Bloomington
06.2024 - 08.2024
  • Assisted healthcare professionals by documenting patient information during medical consultations.
  • Ensured accurate and timely entry of patient histories, diagnoses, and treatment plans into the electronic health record system.
  • Supported doctors and nurses by streamlining patient flow and reducing administrative workload.

Waitress

Fazoli's
Bloomington
01.2024 - 05.2024
  • Provide excellent customer service in a fast casual dining setting, taking orders and delivering food in a timely manner.
  • Ensure customer satisfaction by addressing any concerns and maintaining a friendly and staying professional.

Server/team lead

Panda Express
Indianapolis
06.2022 - 05.2024
  • Greeted and assisted customers in a fast paced environment, ensuring a positive dining experience.
  • Managed food orders and ensured accurate delivery to customers, maintaining high levels of service and customer satisfaction.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Trained new employees.
  • Takes phone calls to answer customer questions and concerns.

Research Assistant

CLRP (Chin Language Research Program)
Bloomington
08.2022 - 05.2023
  • Collected and analyzed qualitative data on Chin language preservation and community engagement.
  • Conducted in depth interviews and transcribed findings for research projects.
  • Contributed in academic publications and presentations.

Research Intern

Burmese American Community Institute (BACI)
Indianapolis
06.2021 - 08.2021
  • Designed and distributed surveys to assess healthcare and higher education access in the Burmese community.
  • Conducted interviews within the Burmese community to collect qualitative data on language use And challenges.
  • Provided translation support for non English speakers completing forms and document

Education

Bachelor of Liberal Studies - Minor in Human Resources

Indiana University Bloomington
Bloomington

Skills

  • Strong communication skills
  • Customer service
  • Team collaboration
  • Time management
  • Highly organized
  • Strong critical thinking skills
  • Ability to resolve conflict
  • Proficient in Microsoft Office (Word, PowerPoint, Outlook)
  • Customer feedback management

Languages

  • English, Fluent
  • Burmese, Fluent

Extracurriculars And Volunteering

  • Key Club, Volunteered in community projects and environmental initiatives.
  • Myanmar Student Association (MSA), Assisted with event organization and fundraising for humanitarian causes.
  • International Club, Promoted cultural exchange through multicultural events.
  • Church Volunteer, Served as Sunday school teacher and organized outreach programs.

Timeline

Server

Bangkok Thai Restaurant
11.2024 - 07.2025

Medical Scribe

IU Health Hospital
06.2024 - 08.2024

Waitress

Fazoli's
01.2024 - 05.2024

Research Assistant

CLRP (Chin Language Research Program)
08.2022 - 05.2023

Server/team lead

Panda Express
06.2022 - 05.2024

Research Intern

Burmese American Community Institute (BACI)
06.2021 - 08.2021

Bachelor of Liberal Studies - Minor in Human Resources

Indiana University Bloomington
Rostisan Vang