Roushan Sah

As a Tele Partner Account Manager at Denave, I was responsible for driving business growth and revenue generation by managing and nurturing relationships with key channel partners. My role involved strategic partner engagement, sales enablement, pipeline development, and regular performance tracking, aligned with the client’s objectives.

Key Responsibilities:

• Managed and supported multiple channel partners over calls and emails.
• Shared product updates, promotions, and sales tools with partners.
• Helped partners close deals and reach their monthly targets.
• Tracked partner performance and maintained reports.
• Built strong relationships to improve partner engagement and loyalty.

Managed both HR and sales functions, playing a key role in hiring, onboarding, and training, while also leading the sales team to close deals for website development, digital marketing, and app services. Acted as a bridge between management and the team, ensuring smooth operations and performance.

Key HR Responsibilities:

• Created and posted job openings on platforms like LinkedIn, Naukri.com, Indeed, and Apna.
• Wrote clear and engaging job descriptions for various roles.
• Screened candidates, conducted telephonic interviews, and shortlisted suitable profiles.
• Scheduled and conducted interviews, made hiring decisions, and managed onboarding.
• Maintained candidate databases, and followed up with selected candidates.
• Conducted training sessions for new hires, especially for the sales team.

Additional Sales Leadership Tasks:

• Supervised and supported the sales team in handling client calls.
• I took over calls to help close high-value, or complex, deals.
• Provided product training and sales guidance to improve team performance.
• Ensured client onboarding for digital services, like websites, apps, and marketing.

Responsible for achieving personal sales targets and supporting team members in closing deals for website development and digital marketing services. Stepped in to guide and assist the team in the absence or unavailability of the team leader.

Key Responsibilities:

• Handled outbound and inbound sales calls to onboard clients for web and digital marketing services.
• Achieved individual monthly sales targets consistently.
• Assisted team members during live calls to help convert leads and close deals.
• Acted as a support lead during the Team Leader's absence or when required.
• Shared effective pitch strategies and guided new team members on client handling.
• Ensured a smooth workflow within the team and helped maintain sales performance.

I worked as a sales agent, handling outbound calls to Australian clients for website development services. Focused on lead generation, client pitching, and closing sales as part of the international morning shift.

Key Responsibilities:

• Made outbound calls to Australian businesses and prospects for website development services.
• Pitched services clearly and confidently to generate interest and conversions.
• Followed up with leads, and maintained client communication to close sales.
• Maintained daily reports of calls, leads, and conversions.
• Met and exceeded daily and weekly sales targets.
• Adapted to client needs and time zones for effective communication and relationship-building.

Worked as a telecom sales executive, calling UK-based business customers to promote and sell landline and broadband plans for Daisy Telecom. Focused on B2B sales, building rapport, understanding client needs, and closing deals efficiently.

Key Responsibilities:

• Made outbound sales calls to UK businesses to promote Daisy Telecom’s landline and broadband services.
• Handled the complete B2B sales cycle – from prospecting to closing.
• Clearly explained the plan's benefits, handled objections, and converted leads into customers.
• Maintained accurate records of calls, leads, and conversions.
• Met and exceeded daily and weekly sales targets.
• Delivered professional customer service while maintaining compliance with UK telecom guidelines.

I started my career as a telecom sales agent, making outbound B2B calls to small businesses in the UK to sell broadband, landline, and utility services on behalf of XLN Telecom. Gained strong communication skills and a solid foundation in direct sales.

Key Responsibilities:

• Made outbound sales calls to UK business customers for XLN Telecom services.
• Promoted and sold broadband, landline, and other telecom plans.
• Understood the client's needs and offered the most suitable packages.
• Met daily and weekly sales targets consistently.
• Learned sales techniques, objection handling, and professional call etiquette.
• Maintained call logs and updated lead status regularly.