Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Rozlyn Osowski

Rozlyn Osowski

Elkhart

Summary

Detail-oriented professional with experience in customer service and team collaboration. Proven ability to manage schedules, resolve conflicts, and enhance communication processes, contributing to improved customer satisfaction and team efficiency.

Overview

4
4
years of professional experience

Work History

Babysitter

Self-employeed
Elkhart
01.2023 - Current
  • Supervised children's activities and ensured a safe environment.
  • Prepared snacks and meals according to dietary needs and preferences.
  • Assisted with homework and educational activities to promote learning.
  • Implemented routines for bedtime, hygiene, and daily chores.
  • Managed conflicts between children to promote positive behavior.
  • Maintaining a positive attitude while being patient and understanding with the children.

Pump Call Coordinator

A&R Wastewater Management
Elkhart
06.2021 - Current
  • Assisted in scheduling appointments and managing calendars for staff.
  • Provided information to callers regarding services and procedures.
  • Maintained accurate records of calls and client interactions.
  • Collaborated with team members to improve communication processes.
  • Resolved customer complaints via phone, email, or mail within established time frames.
  • Provided training and guidance to new team members on proper telephone etiquette when dealing with customers.

Education

High School Diploma -

Elkhart High School
Elkhart, IN
06-2025

Exploratory Business

Indiana University, Bloomington
Bloomington, IN

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Time management
  • Scheduling coordination
  • Educational support

Affiliations

  • Participated in a marine biology summer trip to Maine the summer of 2022 to help clean our oceans while researching marine life.
  • Participated in club soccer at Elkhart County United soccer club, prior to ECU I played for Elkhart Flames soccer club. In total I have participated in club soccer for 13 years.

References

References available upon request.

Timeline

Babysitter

Self-employeed
01.2023 - Current

Pump Call Coordinator

A&R Wastewater Management
06.2021 - Current

High School Diploma -

Elkhart High School

Exploratory Business

Indiana University, Bloomington

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Rozlyn Osowski