Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Rajkumar  Ravichandran

Rajkumar Ravichandran

Software Development Engineer
Chennai

Summary

Results-driven Member Technical Staff with expertise in Java, Redis, and scalable system design. Proven track record in cross-team collaboration and performance optimization, ready to deliver impactful solutions in data management.

Overview

7
7
years of professional experience

Work History

Member Techincal Staff

Zoho Corporation
Chennai
05.2021 - Current

Key Responsibilities & Achievements:

  • Scalable Monitoring System Designed and implemented a highly scalable monitoring architecture to handle large-scale data from remote sessions. This system was optimized for performance and reliability to process and visualize real-time metrics across distributed clients. Employed efficient batching, data compression, and memory-optimized storage techniques for high-throughput environments.
  • Cloud Technologies & Backend Development Worked on hosting and managing web applications on cloud environments, focusing on deploying backend services with low latency and high availability. Implemented RESTful APIs, secure data handling, and web infrastructure components. Also involved in deployment automation and continuous integration using internal tools.
  • Advanced Redis Usage Possess strong hands-on experience with Redis data structures such as sorted sets, hashes, lists, and sets. Developed custom Redis-based modules for time-based data retrieval, alerting systems, and fault-tolerant backup mechanisms. Used Redis for caching, queueing, and real-time event processing in the Zoho Assist monitoring pipeline.
  • Recording & Gateway Systems Actively working on modules related to session recording, including audio/image data capture and efficient storage mechanisms. Also responsible for WebSocket server infrastructure that handles thousands of concurrent remote support sessions across gateway servers. Implemented reliable session termination, load balancing, and fault detection mechanisms in the communication layer.
  • Cross-Team Collaboration & Ownership Frequently collaborated with product, QA, and infra teams to address scalability, compliance, and performance goals. Took ownership of critical services that run 24x7, implemented retry/recovery mechanisms, and contributed to production issue diagnosis and resolution.

Quality Assurance Engineer

TSMT Technology Pvt Limited
Chennai
06.2018 - 06.2020
  • Establish, Monitor and Develop improvement plans for Quality key performance indicators.
  • Root Cause analysis, Corrective Actions and Supplier performance reviews Handling Customers regarding the Process and co-work with them to find the root cause and Corrective Actions.
  • Maintain ISO-9001 Standards.
  • Work with Internal Employees and External Suppliers to improve the Quality Standards and Process.

Education

Bachelor of Technology - Electrical And Electronics Engineering

Sri Manakula Vinayagar Engineering College, Puducherry
Puducherry, India
04.2001 -

Skills

Core Java

Redis

SQL

OOPS Concepts

Data Structures

Cloud Technologies

REST API Development

System Designing

Git / Gradle / CI-CD Pipelines

Timeline

Member Techincal Staff

Zoho Corporation
05.2021 - Current

Quality Assurance Engineer

TSMT Technology Pvt Limited
06.2018 - 06.2020

Bachelor of Technology - Electrical And Electronics Engineering

Sri Manakula Vinayagar Engineering College, Puducherry
04.2001 -
Rajkumar RavichandranSoftware Development Engineer