Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

R Ranjith Shettigar

Udupi

Summary

Results-driven Systems Engineer with 4.5 years of experience in application support and AWS DevOps. Expertise in troubleshooting production issues, managing deployments, and ensuring operational stability. Skilled in cloud infrastructure and automation practices, committed to enhancing reliability and continuous improvement in production environments.

Overview

6
6
years of post-secondary education
4
4
years of professional experience

Work History

Systems Engineer

Infosys
Mangaluru
03.2022 - Current
  • Work with AWS cloud infrastructure and DevOps practices for deployment, monitoring, troubleshooting, and operational support.
  • Troubleshoot application, server, and infrastructure issues across environments and resolve incidents within defined SLAs.
  • Perform production monitoring, incident management, problem management, and root cause analysis for application and infrastructure issues.
  • Support application deployments, configuration changes, and release activities across development, non-production, and production environments.
  • Supported deployment automation and identified opportunities to streamline operational activities, enhancing overall reliability.
  • Collaborated with cross-functional teams to investigate critical production issues, conducting technical analysis to minimize service disruptions.
  • Provided application support and maintenance for enterprise applications, achieving high availability and stability for reliable business operations.
  • Maintain operational procedures, troubleshooting documentation, and technical support guides.

Education

Bachelor of Science -

Mangalore University
Udupi
07.2018 - 08.2021

Class XII -

Department of Pre-University Education, Karnataka
Udupi
05.2016 - 05.2018

SSLC -

Karnataka Secondary Education Examination Board
Udupi
06.2015 - 06.2016

Skills

  • AWS
  • Cloud Infrastructure
  • DevOps
  • Deployment Automation
  • Monitoring
  • Production Support
  • Incident Management
  • Problem Management
  • Root Cause Analysis
  • SLA Management
  • Java
  • Spring Boot
  • RDBMS
  • Linux
  • ServiceNow
  • Atlassian Jira

Languages

  • English
  • Kannada
  • Hindi

Timeline

Systems Engineer

Infosys
03.2022 - Current

Bachelor of Science -

Mangalore University
07.2018 - 08.2021

Class XII -

Department of Pre-University Education, Karnataka
05.2016 - 05.2018

SSLC -

Karnataka Secondary Education Examination Board
06.2015 - 06.2016
R Ranjith Shettigar