HARAN RAMESH SHANMUKHA
Bengaluru
Summary
Professional and customer-focused service associate with strong hospitality and retail experience in the UK. Known for clear communication, calm problem solving, and delivering high service standards in fast-paced environments. Passionate about contributing teamwork, cultural awareness, and a positive attitude to a global cabin crew team.
Overview
5
5
years of professional experience
Work History
Tech Conform Specialist
Deluxe entertainment
Bengaluru
2025.08 - Current
- Worked on high-profile international movies and series, ensuring premium quality and global distribution standards.
- Supported localisation processes by managing multilingual subtitles and regional content adaptations.
- Ensured accuracy, consistency, and quality standards to meet client and platform expectations.
- Collaborated with global teams to deliver culturally relevant content for diverse audiences under strict deadlines.
- Media and Localization
Cashier & Retail Operations Assistant
TJX Europe
Westgate, Oxford
2024.10 - 2025.12
- Provided excellent customer service to high volumes of international customers daily.
- Managed payments, refunds, and enquiries accurately while maintaining brand standards.
- Resolved complaints calmly and professionally in line with company policies.
- Maintained safety, cleanliness, and visual merchandising standards.
- Tkmaxx
Food & Beverage Assistant
Linton Lodge Hotel(Best western)
Summertown, Oxford
2025.01 - 2025.05
- Delivered professional food and beverage service to international guests in a high-standard hotel environment.
- Handled guest requests, complaints, and special requirements with politeness and efficiency.
- Maintained hygiene, safety, and service quality standards during busy shifts.
- Worked closely with kitchen and front-desk teams to ensure smooth guest experience.
- Best Western
Kitchen Assistant
The coconut tree
Oxford, UK
2024.04 - 2024.10
- Worked efficiently in a high-pressure environment while supporting smooth food and service operations.
- Maintained strict hygiene, safety, and cleanliness standards in line with hospitality regulations.
- Coordinated with service and kitchen teams to ensure timely delivery and positive guest experience.
Management Intern
ONE CARE
Bengaluru
2023.02 - 2023.07
- Supported financial reporting and service operations, ensuring accurate billing and cash flow tracking.
- Conducted pricing and customer data analysis to support marketing and service planning.
- Coordinated with operations and finance teams to improve forecasting, reporting, and customer engagement.
- HealthTech
Youth Leader – Marketing Focus
Unschool
Bengaluru
2021.07 - 2022.01
- Supported student outreach and engagement campaigns, improving enrolment and response rates.
- Coordinated with teams to manage campaigns, performance targets, and revenue alignment.
- Prepared reports and analysed user data to improve marketing efficiency and planning.
- EdTech, Remote
Education
MSc - Finance
Oxford Brookes University
Oxford, UK01.2025
Bachelor of Business Administration - Honours
Reva University
Bengaluru, India01.2023
Skills
- Customer Service & Guest Support
- Clear and Professional Communication
- Multitasking in Fast-Paced Environments
- Calm Problem Solving & Complaint Handling
- Teamwork & Reliability
- Customer Service & Guest Experience
- Clear Communication & Active Listening
- Transaction Handling & Service Accuracy
- Problem Solving in Fast-Paced Environments
- Sales Support & Upselling Awareness
- Teamwork & Cross-Cultural Interaction
Languages
Tamil
Advanced
C1
English
Advanced
C1
Hindi
Upper Intermediate
B2
Kannada
Intermediate
B1
Telugu
Beginner
A1
Timeline
Tech Conform Specialist
Deluxe entertainment
2025.08 - Current
Food & Beverage Assistant
Linton Lodge Hotel(Best western)
2025.01 - 2025.05
Cashier & Retail Operations Assistant
TJX Europe
2024.10 - 2025.12
Kitchen Assistant
The coconut tree
2024.04 - 2024.10
Management Intern
ONE CARE
2023.02 - 2023.07
Youth Leader – Marketing Focus
Unschool
2021.07 - 2022.01
MSc - Finance
Oxford Brookes University
Bachelor of Business Administration - Honours
Reva University