Summary
Overview
Work History
Education
Skills
Timeline
Generic

R.Suresh Kumar

Sales Team Leader
103, G.F, Hira Enclave, Ram Bagh Rd, Kharar, Punjab

Summary

Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts. Accomplished Team Leader bringing unsurpassed sales and team leadership abilities. Keeps sales staff enthusiastic with proven coaching and mentoring strategies. Highly knowledgeable about market trends and customer relations. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of overall sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Proven leader with history of bringing in strong sales numbers and exceeding targets. Dedicated to innovative entrepreneurship and quality customer service.

Overview

9
9
years of professional experience

Work History

Sales Team Lead

Sky 2 Sail Travels Pvt Ltd
10.2023 - 02.2024
  • Spearheaded successful product launches by coordinating promotional efforts across various internal departments and external partners.
  • Enhanced brand visibility with the creation of engaging marketing materials for potential clients.
  • Facilitated knowledge sharing among team members through regular meetings, fostering a collaborative work environment that encouraged innovative thinking.
  • Reduced lead response times by optimizing CRM processes, increasing overall lead conversion rates.

Sales Team Lead

Valalto Private Limited
02.2023 - 09.2023
  • Managed the allocation of resources and implementation of sales strategies, leading to a more balanced and efficient team structure.
  • Maximized revenue generation by proactively identifying upselling opportunities within existing accounts.
  • Increased sales revenue by implementing targeted sales strategies and team training sessions.

Sales Team Leader

FBC Travels Inc
10.2022 - 02.2023
  • Oversaw all aspects of the sales cycle from prospecting to closing deals, ensuring a seamless experience for customers.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
  • Established a culture of accountability within the team by setting clear expectations and monitoring individual performance closely.
  • Mentored junior team members to develop their skills and advance their careers with the company.

Subject Matter Expert

Mondee Holdings, Inc
06.2021 - 09.2022
  • Supported the implementation of new systems or tools by providing specialized knowledge on functionalities and potential improvements.
  • Conducted comprehensive assessments of organizational needs, identifying areas for improvement and implementing targeted solutions.
  • Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
  • Presented findings at conferences and workshops, showcasing expertise and building credibility within the industry.
  • Championed change management efforts during organizational transitions by offering expert guidance on navigating new processes and structures.

Senior Travel Consultant

LBF Travel, Inc
02.2018 - 06.2021
  • Implemented a system to track client preferences, resulting in more tailored recommendations and increased repeat business.
  • Streamlined booking processes for improved efficiency and reduced errors in reservations.
  • Reduced customer complaints through proactive communication of potential scheduling conflicts and offering alternative solutions.
  • Improved cross-functional collaboration between departments through regular meetings focused on shared goals and objectives.

Customer Service Associate

Intelenet Global Services Ltd
09.2016 - 12.2017


  • Participated in cross-functional teams to address complex customer concerns, resulting in prompt resolution of issues.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Analyst

EClerx Services Ltd
03.2015 - 05.2016
  • Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
  • Researched and adopted new technologies to add value to existing offerings.

Education

Bachelor of Arts - General Studies

Panjab University
Chandigarh
04.2001 -

Skills

Sales Coaching

undefined

Timeline

Sales Team Lead

Sky 2 Sail Travels Pvt Ltd
10.2023 - 02.2024

Sales Team Lead

Valalto Private Limited
02.2023 - 09.2023

Sales Team Leader

FBC Travels Inc
10.2022 - 02.2023

Subject Matter Expert

Mondee Holdings, Inc
06.2021 - 09.2022

Senior Travel Consultant

LBF Travel, Inc
02.2018 - 06.2021

Customer Service Associate

Intelenet Global Services Ltd
09.2016 - 12.2017

Analyst

EClerx Services Ltd
03.2015 - 05.2016

Bachelor of Arts - General Studies

Panjab University
04.2001 -
R.Suresh KumarSales Team Leader