Rubeena Joshi

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking with customer service, multitasking and Devoted to giving every customer a positive and memorable experience.

• 100% pass record in Quality parameters for 33 consecutive months from Aug 2015 to Apr 2018.
• Continued the excellent performance and won awards for Best performance (monthly awards) multiple times during my tenure at Global Payments.
• Joined Intelenet as a Case manager, then moved to underwriting because of my exceptional performance & grew from a Standard Mandate to an Advanced Mandate.
• Single handedly managed high-profile customer "Nyka" with End to End service.

• Managing existing client relations by serving them on any post transaction issues with regards to disbursement. Repayment and any other technical or operational issues.
• Continuously being in touch with existing clients to check for new enterprise they want to onboard or any new vendor referral.
• Managing and collection of all the outstanding accounts receivable from the client.
• Setting up corporate clients by facilitating the implementation process for new clients.
• Educate new clients, help solve technical problems and ensure smooth adoption of our product and services.
• Collecting a list of documents from the client required by the credit team to evaluate the case and set up a sanction limit.
• Educating clients on post sanction requirements and ensuring smooth initial transactions
• Additionally, working on marketing leads for fresh onboarding

• Date of Birth: 07/08/81
• Nationality: Indian
• Marital Status: Married

• Love watching movies with my son
• Makeup and Styling Enthusiast
• Expert in Arts, Handicrafts and Origami

I hereby confirm that all the details mentioned in this CV are true to the best of my knowledge. Thank you for your consideration.