Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
Rubeena Merlyn Pinto

Rubeena Merlyn Pinto

Mangalore

Summary

Accomplished Executive Secretary with a proven track record at Bahrain Royal Flight & Gulf Air, adept in event planning and conflict resolution. Highly motivated, fostering significant improvements in process standardization and inter-departmental collaboration.

Overview

13
13
years of professional experience

Work History

Executive Secretary

Bahrain Royal Flight & Gulf Air
Manama
08.2024 - 01.2025
  • Ensured that all records were maintained in accordance with company policies and procedures.
  • Reconciled financial statements submitted by subordinates; prepared monthly reports on discrepancies found.
  • Advocated and worked collaboratively to standardize processes, procedures and communications.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
  • Monitored emails received by executive personnel; responded promptly when appropriate.
  • Prepared invoices and drafted memos for executives.
  • Maintained filing system for all documents related to executive activities.
  • Coordinated various office activities such as ordering supplies and arranging catering services for events.
  • Prepared agendas and took minutes of meetings attended by the executive staff.
  • Responsible for maintaining confidential files pertaining to executive operations.
  • Greeted and directed visitors, answered phone calls, and provided general administrative support.
  • Reviewed incoming correspondence; distributed materials accordingly.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Assisted with special projects as needed; provided input on project plans when requested.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Prepared accounts payable paperwork necessary to process invoices.
  • Prepared, formatted and bound reports for professional presentations.
  • Initiated regular staff meetings to advance open communications, facilitate teamwork and improve morale.
  • Organized meetings, conferences, and travel arrangements for executives.
  • Maintain EVPO&T's daily schedule and organize meetings
  • Assist and coordinate Pilots' HR-related tasks such as duty travel forms, annual leave/ticket requests, medical insurance claims, education allowances, National ID and Visa.
  • Maintain record of Pilots Licenses and Aircraft documents and coordinate with Bahrain Civil Aviation for renewals/new applications.
  • Provide Secretarial support to Pilots
  • Handle confidential documents/information with utmost confidentiality and ensure they remain secure.

Secretary to Managing Director

Business Hub
Manama
12.2023 - 07.2024
  • Managing the executive's calendar, scheduling appointments, meetings, and travel arrangements
  • Managing and coordinating the new office incubators for New CR Registrations
  • Preparing agendas, taking minutes during meetings and ensuring follow-up on action items
  • Conducting research, compiling data, and preparing summaries and reports as needed
  • Organizing and maintaining files, records and documents both in physical and digital formats
  • Overseeing the smooth operation of the executive's office, including maintaining office supplies, equipment, and ensuring a professional environment
  • Custodian of all company vehicles and their insurances
  • Laising with other departments in following up the tasks that are required by Managing Director
  • Drafting internal circulars / memos as directed by the executive
  • Handling confidential information with discretion and maintaining confidentiality at all times

Executive Secretary to Managing Director

Kaleidoscope WLL Bahrain
12.2020 - 07.2023
  • Handling incoming calls, emails, and other correspondence on behalf of the executive
  • Organizing and maintaining files, records, and documents both in physical and digital formats
  • Preparing invoices, follow up payments with clients, handling petty cash
  • Maintaining files related to clients and administration
  • Preparing job descriptions as requested by the Managing Director
  • Hands on experience with Odoo ERP accounting software
  • Handling staff payroll, overtime and other benefits
  • Handling LMRA, SIO and Sijilat during absence of HR
  • Interviewing and shortlisting resumes for various positions
  • Onboarding newly selected candidates by preparing necessary documentation such as offer letter and employment contract
  • Applying visas in LMRA
  • Making sure every ongoing daily activity related to staff and employees are taken care
  • Offboarding the employees and staff with the necessary procedures in accordance with labor law
  • Handling Exit procedures
  • Preparing final settlement whenever employees are offboarded
  • Handling confidential information with discretion and maintaining confidentiality at all times
  • Building and maintaining relationships with internal and external stakeholders, including clients, suppliers, and other executives

Executive Secretary to Managing Director

Elevations Architects & Engineers
01.2016 - 11.2020
  • Organizing meetings & taking minutes of meeting
  • Dealing with all inquiries in person, via telephone and via email
  • Arranging Travel to the Managing Director & other employees
  • Preparing invoices, follow up with clients on payments
  • Depositing cash to the bank
  • Managing the receivables
  • Handling Petty Cash transactions
  • Maintaining Files related to clients and management staff
  • Receiving and distributing all incoming & outgoing documents & architectural drawings
  • Recruiting, training and supervising newly joined staff

Junior Assistant

Fr. Muller College of Nursing
12.2011 - 11.2015
  • Responding to phone calls, handling student queries, carrying out official correspondence and follow ups
  • Arranging meetings and conferences
  • Preparing Memos and other letters as required
  • Scheduling appointments, creating brochures & newsletter
  • Responsible for the admission procedure of the Nursing Students
  • Liaising with university & Indian Nursing Council
  • Conducting induction & training session for newly recruited employees
  • Maintaining personal files of staff & workers
  • Conducting interviews to the applicants
  • Arranging Business Meetings, Conferences, Air-Ticket to delegates
  • Preparing job descriptions as requested by the Department Head
  • Conducting preliminary round of interviews

Education

Bachelors - Human Resources Management

Mangalore University
Mangalore, India

PUC -

St. Agnes Pre University College
Mangalore, India

Diploma -

Computer Applications

Diploma -

Tally Accounting Software

Skills

  • Customer Service
  • Computer Skills
  • Communication Skills
  • Event Planning
  • Conflict Resolution
  • Critical Thinking Skills
  • Dedicated team player
  • Highly Motivated
  • Teamwork Skills

Languages

  • English
  • Hindi
  • Kannada

Personal Information

  • Title: Executive Secretary
  • Date of Birth: 02/23/90
  • Nationality: Indian

Timeline

Executive Secretary

Bahrain Royal Flight & Gulf Air
08.2024 - 01.2025

Secretary to Managing Director

Business Hub
12.2023 - 07.2024

Executive Secretary to Managing Director

Kaleidoscope WLL Bahrain
12.2020 - 07.2023

Executive Secretary to Managing Director

Elevations Architects & Engineers
01.2016 - 11.2020

Junior Assistant

Fr. Muller College of Nursing
12.2011 - 11.2015

Bachelors - Human Resources Management

Mangalore University

PUC -

St. Agnes Pre University College

Diploma -

Computer Applications

Diploma -

Tally Accounting Software
Rubeena Merlyn Pinto