Seasoned hospitality professional with over two decades of experience in the cruise ship and hotel industry. Expertise in process development, project management, operational management, new build operations setup, and employee development. Successfully created and implemented training programs, performance management systems, and restaurant management processes. Strong foundation in restaurant operations and ability to adapt to industry requirements. Excels at creating innovative management processes that drive results. Extensive education in hospitality, including a two-year diploma and 25 years of hands-on experience in food and beverage on cruise ships and hotels. Thrives on challenges and excels at breaking them down into manageable pieces, creating efficient processes, and implementing effective solutions. Prioritizes motivating the team and fostering a collaborative work environment. Highly efficient, friendly, passionate, and committed to delivering exceptional results. Strong leadership qualities for effectively managing and maintaining company standards.
Positive attitude
Focus on results
Listening skills
Self confidence
Respect for team members
Excellent communication skills
Collaborative communication
Time management
Organizational skills
Reliability
Work ethic
Ability to work under pressure
Multi-tasking
Patience
Problem resolution
Customer satisfaction
Accountability
High standards
Operations Management
Its the study and collection of coins and other coin like objects that people used as currency through out history .